Scammers, thieves, cheats eastern European crooks. They hide behind a UK number but in reality they are in Eastern Europe, Slovenia and the company is registered in Luxembourg. A 2,500eu machine arrived completely smashed beyond repair from Italy into the UK. Never mind I thought I have an insurance up to €5,000. the Crooks at eurosender never gave me the policy and refused to give me details of the shipping company which I later found out to be DHL Slovenia. Why would DHL E Europe pick up a machine from Italy is beyond belief. They are all together with that branch of DHL ..it's a scam. 2 months after receiving the broken goods not a word from them not a word from DHL and not a word from the insurance company. No Tony I've lost €2,500 for the machine and £300 shipping and insurance,but I've lost thousands of pounds at work for not providing the treatment with this particular machine. They should be shut down. I will send my complain to the European commission and to make sure that nobody uses this company of criminals.