Met some lovely people. The hostels were good the best one was the Venice Anda hostel the free breakfasts were good. Some of the hostels could have been closer to the center so we didn't have to spend so much on metro tickets like prague. We also had to buy tickets a few times for the included activities because he ran out. Maybe another full day in Vienna. Getting to each place was easy with a guide, just wished that Tom was more vocal about what trains and where we were going. And said all the activities the night before with a set time in the chat because a lot of us were always waiting for one or two people to get ready which wasn't fair on everyone else. And a reminder of the times and optional activities the next day. I also thought everyone should get a proper introduction when we all arrived so its less awkward to begin with and so everyone can learn peoples name sooner. The personalied pack could have had the popular sights in each city to give people ideas or activities to do or reccomend food places near to the hostel etc, a lot of the stuff in there wasn't needed. Overall the price was a bit high considering what we actually did get for our money. So I think that you should include travel passes for each day in every location especially the ones where the top destinations are quite far. And probably a meal in a few of the places together included as some people missed free drinks and we weren't allowed to get 2 in the next place. So a meal might be better in a selected restaurant. I enjoyed the trip and I'm glad I did it.