I CANNOT recommend this travel agency enough! I booked a surprise honeymoon for my nephew and his spouse with Euroventure Travel Ltd. and their customer service is unparalleled! For reference, I live in the US and wanted to plan a multi-country trip via rail through Europe for my nephew and his spouse for their honeymoon. They helped me customize the trip, (3 countries) keep in a budget I wanted, and picked out some amazing hotels all within the city centers of their itineraries. I wanted the trip to include a a few countries, but I didn't have a huge budget, and they really worked with me to make this an amazing trip! We went through a few scenarios, trying to decide what would be the best itinerary for the time period and budget I was able to afford. It was great. There were a few times that I had simple (and sometimes complicated) questions regarding the trip and I would email the travel team in the evening and wake up to detailed responses in the morning. If I emailed during their working hours, I received an almost instant response from the team, not an automated response. I honestly felt like I was talking to a friend and not a travel company. I can't thank them enough for helping me plan an unforgettable honeymoon for my loved ones!! If you are planning a holiday via rail throughout Europe and need help planning, look no further, Euroventure Travel is the agency you want to use for your holiday!!!!!