Customer service- sucks. Just awful. Normally I'd come up with something nice to say but seeing as I HAVEN'T EVEN GOTTEN MY WIG YET!!!!!!! Ordered it with the coupon going for Valentine's day and thought it was a steal. Now after my mistake of buying from them I realized why it was suck a deal I went from 109 dollar to basically 70. I can't get ahold of anyone. Their hours seem like a scam cause they will only apparently respond from 9pm till 6am. I'm sorry honey I work for a living I'm not up that late so excuse me where the hell are you people???? The emails don't send they don't check the messages on any social media. Go over to their Facebook I was shocked when I saw all these ads thinking it's some professional business when they have less than a like on every 5th post. It just has scam written all over it. My experience was so aweful before I've even gotten the wig. My advice don't bother with it. Oh and if you don't have PayPal you don't have a worry cause they don't let you pay with anything else. (It was the only option when I went to check out.) All and all, just terrible I'm ashamed to give it one star.