Even the staff in the shop I just visited are embarrassed about just how poor Evans has become. Ordered a bike in July, told it would arrive late November. Emailed to check when the bike was due a couple of days ago and was told that my order had been 'cancelled'. Evans took my money in July and I found out my order had recently been cancelled only after having to chase for this information myself! Just went to my local branch to find out what had happened and if anything could be done, and the poor guy was embarrassed with the situation and told me it was not uncommon. Best of luck with these clowns - I genuinely do not think they have a clue what they are doing. They are not the company they used to be.