Terrible stress caused by Evans Cycles. They have gone down hill and I've lost all confidence in them. I ordered a bike at the beginning of the month and it's still to arrive. I'm on the phone everyday to them, and it seems to be one excuse after the next. A senior regional manager got involved and I was assured that it would take 5 days. That has turned into 2 weeks and still no bike. I was told that there were numerous in stock, yet they haven't even got the couriers involved. ...Having to man the house to receive a delivery which they promise to make by the next day, and then the next, etc.etc. I would not recommend. Still waiting (over 3 weeks), and have not had an update with any idea of when I will receive my order.