Today Michael from Evans cycles trued the rear wheel wheel of my bike and didn't even charge me! I know it's Christmas time but still! : ) Also he fixed my wife's bike (gear service) the other week. Her bike is from the 90s and none of the gears were working. He was able to use an oil bath to get the gear leavers working like new. On a modern bike, or if he hadn't known to do this, then the leavers would have needed replacing. Also modern gear leavers don't work very well with old "chain shifters" so everything would have needed replacing. He was able to fix her bike without needing to place any of the parts! Amazing! :o)