Ordered a bike from evans for grandson but he changed his mind straight away I emailed evans 5 times To cancel order but no reply then 3 days later bike was delivered by Hermes, I refused delivery and it was supposed to be sent back to evans, I am still waiting for full refund but you can not get intouch with evans as no phone number just emails but you get no reply. I have now had a email from Hermes to say thier are going to deliver the bike back to me, this firm is a joke , I will now take legal action against this shambles of a firm.. you have been warned..