Ordered four tyres that I needed quickly, so paid their inflated price (£55 each - available at almost half that price elsewhere but not next day) and paid for next day delivery. One tyre arrived two days later but it was the wrong tyre (mislabelled by Evans)! Almost a week before the others arrived via Hermes - the explanation from them was that although the barcode was right, the address label was creased so a 69 looked like a 59 and there is no 59 in our road. A catalogue of errors and a very unhelpful chat system and advisors that never did get back to me when they said they would. Not the first time I have had poor service from Evans. I know now not to use them again.
2 years ago
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