Ordered a bike from Evans. Paid deposit. Had to chase. Apparently their computer system is not good enough to allocate stock. So someone else got my bike and i don't get what was ordered and confirmed as ordered. unfortunately no one told me so by the time i phone to follow up, sales are over and of the Bikes i was looking before at elsewhere, have sold out. They will offer to refund my money or sell me a worse bike. They won't offer me the new model unless i pay GBP 200 more. If you ask for help and make a complaint you get a replay of choose a worse bike or take you money back. Pretty awful experience. beware an order is not actually an order at Evans. Money changing hands means nothing.