We ordered an £800 bike in November 2022, it was never delivered, they declared it was "lost" and cancelled the order. They promised a refund within 3-5 working days. Nothing happened. The most recent promise from Customer Services was on March 13th, saying it would be paid by BACS within 7 days. Now on 18 days and no refund. Have emailed, phoned, visited the shop, no action except empty promises. £800+
2 years ago
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