Appalling customer service. Made 2 orders online and faults (items still not shipped) with both. Still awaiting refund and proper explanation and apology after 3 weeks. Customer Service is a waste of time. Webchat is a scripted bot that cuts off and doesn't work. Email appears to be scripted responses and has failed to resolve issues and hasn't even provided correct information. Seem to be selling items on their website cheaper than elsewhere to get orders however they can't fulfill them and then fail to resolve, complete or refund. Avoid this company at all costs !!!