I was trying to purchase my sons Christmas bike it was priced at 5,183. My bank limit turned out transaction was 5000.
I contacted customer care Evans Cycles who where so unhelpful. Firstly they told me to split the item in two.. Make to separate payments, but would be charged for two deliveries.
I explained it's one item and could I pay by bank transfer. I was informed they don't take bank transfer.
Thirdly I asked could they order the bike to Belfast in store pick for me and it that way I can pay in person. Informed no, they couldn't help me.
Very disappointed this is for my sons Christmas present and can't believe a shop don't want 5,189. Terrible customer care
6 months ago
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