RE. Evans Cycles of Plymouth. I recently bought a Pinnacle 24 for my granddaughter. they repaired a fault caused by operational error and even though I asked if there was any payment due, they said no need. then the main crank started to bind up. on two separate occasions. they showed great compassion and understanding and ordered a new one for us which arrived with little delay. I would like to commend the attitude of all the staff there and the manager. lovely to deal with and we are very satisfied with how our situation was dealt with.. it was probably a manufacturers fault. great people there.