Would give it 0 if the system allows. I've had terrible experience with them. 1. They don't have a reliable shipping service. The tracking service they provide is a joke. I had to write to their customer service to be able to track down my package. 2. They can't pack right so the goods got badly damaged during transportation. 3. They don't offer prepaid shipping label for the return that's caused by their fault, you have to ship it back on your own cost then wait for the possible reimbursement. 4. To return from EU country other than UK, you need to fill out the form they supposed to send to you, but they don't. You wrote them over and over to request the form, and never hear back from them again. 5. You go to their website to review the product you bought, which is in crappy quality, but your review is rejected. No wonder they have all great reviews which tricked me into buying from them at the first place. All in all, terrible experience, terrible company. Don't buy from this company, it's a scam.