Firstly I had to make a warranty claim which they refused to admit anything was wrong 3 times before I finally escalated it to the store manager and he finally agreed there was a fault and all of my brakes had to be replaced. I then took it in for a service and they charged me £50 for doing absolutely nothing, when I complained they just said they checked and it had been done but from the state my bike was in they hadn't done anything. I would avoid Evans cycles completely and go to a more professional chain, there are plenty of others.
10 years ago
Evans Cycles has a
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