Needed bikes for our holiday. Left 3 weeks to plan and thought that was enough time to buy a bike labeled in stock and in warehouse, pick up max 10 days. Right, bike due in no more than 10 days. With no prior notice on day of pick up we find the bike is delayed a month!! Holiday ruined? No we have time to find another bike so refund? No Evans assure us they have the same bike elsewhere that can be picked up in 3 days. # days pass and the store holding our bikes closes for renovations.. not open again for a week! Evans customer service advise we call stores in neighboring towns to see if they have the same bikes. They do!! Great pick up tomorrow. Great!! We drive 1 hour to get to the store. Bikes have not arrived and are not scheduled to. Refund. Holiday plans ruined. Thanks for nothing Evans, you are a disappointing waste of time.