Rude and very unhelpful customer service in store at London Bridge branch!! Won't be visiting again. Fair enough I have a scooter and not a bicycle but I could have been shown a bit more courtesy, understanding and friendliness. I had a puncture in my rear wheel and while I accept after being told the mechanics don't go near them, I was willing to repair myself. Firstly I asked to be pointed in the direction of the tyre sealants to which I was scoffed at "they're right there" as I was standing next to them but at the time i was looking at the so called "Assistant" so like any normal human i was facing him and not any of the shelves around me. When I chose a product I asked if I could use a pump...again an rather sarcastic response "there's one right outside", by this stage i was ready to just walk out but I stuck with it as I just wanted to get my puncture repaired. I asked if I was to purchase the sealant can I just borrow a valve tool to repair myself I was told "we don't have any for those"........really?!. I simply said it's the same as any valve (which it is!) and again I got a scoffed response "Well we don't have any" hardly likely when your stores do countless repairs and services on a day to day basis. Just fell he whole attitude and demeanor was utterly useless and one of the poorest forms of in-store customer services I have received. Obviously I walked out and just left my purchase altogether, not that you will likely miss the £5 for the sealant, but it begs the question how many more people will he treat like this and deter from your store?! I really couldn't see the problem in lending a small tool which would have taken all but 10 seconds to use! Another small sign that society is going in the wrong direction really, with people not just being able to help each other out in the smallest of circumstances