I tried to purchase an ebike and paid in full for the bike and delivery. This was supposed to be a 10 day delivery, after 14 days I called and was told that the bike was coming from another store. After 25 days I still hadn't received the bike so called again. This time they would have it delivered by the end of the week. I received a call later that day to say the bike was damaged and couldn't be delivered. I was waiting for the money to be refunded so I could purchase another bike from elsewhere. When searching for a another bike, guess what I found, the same bike being advertised yet again on the Evans Cycles website. So, No Bike - No money, and the bike being re-advertised. Absolute joke!