I had several issues with a bike order and staff just didn’t seem incentivized to help. I ended up wasting hours and weeks making phone calls, unnecessary store visits, and several back and forth—including an inconclusive trip to a store far away, to which I went upon my local store’s staff’s suggestion— because nobody really knew what was going on with my bike. I eventually got it, an one of their employees apologized for the mix up. But it really gave the impression of being a big, poorly organized, dysfunctional company. Very unsatisfactory.
5 years ago
Evans Cycles has a
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