I’ve had an absolutely terrible experience at Evans Cycles, Leamington Spa.
I bought a Brompton Superlight from Evans Leamington eight months ago: seatpost rusted and handlebars could not be adjusted.
I returned the bike to Evans Leamington a little under five weeks ago and collected yesterday .
I had to call every Friday for three weeks before they began investigating the issues; each call being treated with utter ignorance of the situation.
Upon collection, not only were the handlebars and brakes covered in scratches but the entire cabling set-up was incorrect; thus the bike could not be folded.
I had to strip the handlebar furniture and reroute the cables to get the bike home.
In addition, the front wheel nut protector is missing.
I could not be any less satisfied.
I want to replace the handlebars and right-hand brake lever but cannot trust Evans to do the work without incurring more damage to my beloved Brompton.
5 years ago
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