Placed an order on the 24th May for 2 bikes. They advised the delivery would take 7-14 days due to Covid-19. we accepted that. However it's not the case. Received the first bike last week and came damaged. No response to any of the emails or any communication attempted. Phone lines closed. When calling the shops they cannot help as we bought online! No news on the second bike nor on how to replace the damaged side handle. Worst customer service ever! Avoid at all cost. They are now saying as the shops are open deliveries would go back to 3 days! Do not believe it! Avoid! avoid!
4 years ago
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