James Paulin
Evans, sell me a bike. "Lost it in transit" after 2 months of waiting and 5 weeks after holding my money. Receive a refund on the same day I notice the bike I paid for goes live back on sale on the website. Refunding me and then reselling the item on the market the same day because they said they don't have the item?!? Evans told me to take my money and go away, come back in the Autumn when they have more stock. Talked to like sh**! How can you actually treat customers so badly.. They wouldnt dare speak to me on the phone or in person like that. Just hide behind emails and no attempt to get me a bike solution of any description, which was possible. Something doesnt sit right here Evans. Big enough to not care about individual customers. More than 30 years my family have used Evans. Not any more. Disgusted!
3 years ago
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Evans Cycles has a 1.9 average rating from 483 reviews

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