I feel sorry for all those having major concern with this unethical business. They are a bunch of liars. I hope that this gives you an idea of what kind of individuals are you dealing with. To whom I may concern, Find below my resignation email. I believe that as business you must realise of the importance of: 1- Customers; are the ones who pay the lifestyles of their employees and in some cases even employees families. 2- Store employees; are the face of the company, the only asset, since without us stores would not open, bikes would not get build or repair and customers would not get served by knowledgeable, motivated assets. Overall a business will not run. Basic moral ethics have to do with distinguishing the difference between “good and bad” or “right and wrong. Very clearly the company for the past 15 weeks has not been able to distinguish the above. Furthermore , two emails I sent explaining how challenging is to work in Hendon under cero internal support, not action was taken. It’s shameful to read customer comments in Evans Cycles social media platforms as well as facing them on a daily basis. It is extremely challenging when the vast majority of customers treat you you like it is your fault that their bikes are not delivered yet, that their home delivery orders cannot be tracked in store, that their V12 finance refund has not been done or RTW (others) have not been cancelled or refunded, that they cannot get hold of anyone at head office and customer contact centre. It has come to a point that they just vomit their frustration with the company on you. As you can imagine and understand, all this has a limit. Their greetings tend to be “ where is my bike” “give me a number or email that I can contact “ “webpage says...” I cannot longer be suffering of anxiety, distress and disrespect at a workplace and a company that is soul destroying. At the time being I need time to recover my mental health and family. At the present time, I’m not mentally fit to be part of this unethical business. After, several weeks of daily harassment from customers and company, today Friday July 31st 2020, my journey with Evans Cycles has come to an end. Yours sincerely,