WORST COMPANY, WORST CUSTOMER SERVICE.
Purchased a SPECIALIZED mountain bike for my son assembled by Evans Cycles. On the same day i picked it up the front wheel fell off. My son ended up in A and E with a bad cut to his chin. Evans refused to take responsibility and passed the issue onto Sports Direct Head Office who have refused to respond to my e mails for over 2 months now.
I am absolutely appalled that no action has been taken considering the seriousness of this incident. All i am asking for is a refund on the bike. Disgusting owners who should be ashamed. SPECIALIZED as a brand should look very closely at their retail distributors. Amature.
4 years ago
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