So we bought a bike for our 5 year old boy when the lockdown started. the bike was received end of April. just after few months use which is by end of August the saddle (seat) of the cycle has been ripped from the middle and when we went to the store they started telling us that you have smashed the cycle and started taking pictures of the cycle from here and there. The guy at milton Keynes store started smashing the cycle on the ground trying his level best to touch the seat to the ground but when you drop the cycle side ways to the ground the seat doesn't touch the ground (common sense). when we asked him that that's not right they told us to leave the store and kept in taking the pictures of bike while we were walking out of the store. They ignored all social distancing and the guy started pushing my 3 year old out of the store by touching her.
this was such an appalling situation and when I told him not to touch her he started saying that my 3 year is coming in his way.
very very poor customer service and height of ignorance.
4 years ago
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