Really fast and efficient delivery! I purchased 5 panels online and received them within the same week of purchase. Communication was great from the company as they send you emails updating of progress. The only negative I would comment on is the way they are packaged for transit. They come folded in half, and tightly squished down packaged. Because there were 5 panels inside one box all folded they were pretty flat. Upon pulling them out, quite a few of the leaves fell off, I’m assuming because they were so tightly squished they got caught on one another. For $160 a panel Id prefer bigger packaging so they’re not so squashed and out of shape. We glued the pieces back on (once they were up on the wall) and fluffed them out a bit and they look great. All in all, would definitely purchase from Evergreen again. Only a minor negative, nothing major. My wall looks great and their customer service was great. Happy customer!