Brought VHS tapes of a band to be digitized. Had to be redone because audio and video did not match. Had to travel 90 minutes round-trip to pick up second attempt after I called looking for it. Nobody notified me that they were ready and at the pick up spot. I would’ve preferred that they mailed them to me because it was their mistake. Also the titles had mistakes. After picking them up and reviewing them, they fixed the original problem but the titles were Still incorrect.. also one of the DVDs had two segments with titles. They had the wrong segment attached to the wrong title. Had to have them redone again and I insisted they mailed them to me which they did. When calling them with these problems, you get a voicemail. After leaving the voicemail, apparently they corrected or attempted to correct problems but never notified me when they were done. Their lack of communication is very unprofessional and their failure to review their work is lazy. I would not recommend this company to anyone.