“From the time I first dropped off our family’s precious photo albums, through their appraisal and scanning, and having them return shipped today, I never wondered where my project was. The albums arrived today - well packed and protected - and I Already had viewed the full-page scans on EverPresent site, so I knew the project was a success. You may not need to extend their complementary 60 day hosting of a project to 365 days, but for $15 I found it useful and gave me much more time to determine who in the family get which albums.
100% will use them again and have already planned to send the remaining albums to EverPresent next month”
“I had close to 1000 35mm old slides digitized by EVERYPRESENT. I had organized them by year and month and requested they be digitized in that order. They came back to me as great quality digital photos and exactly as requested. I highly recommend EVERPRESENT.”
“Dealing with Everpresent was the best experience I have had in a long time. The process was easy and communications during the actual transfer was better than I expected. I would recommend this company to anyone thinking of transfer.”
“I had a small number of very old slides to digitize but a timeline that had to be met. Ever present met the dead,one, and waived the fee to expedite the project. Very appreciative of that. The digitized images met my expectations. Thank you!”
“Service was perfunctory.
I expected updates, progress reports, possible evaluations. I got none. The only contact was when I initiated and I simply got a call center with generic info. Of course, I was promptly contacted for payment.
For the price I paid, I expected better service, unfortunately that wasn’t the case.
My films were digitized, most came out ok, but some were overexposed or under, I wasn’t informed until I received them.”
“Why are you asking for a review? I still don't have my video back! Not the original, not the thumb drive - and it's been 2.5 months. You said it was done a month ago - apparently it has missed the weekly delivery truck at least 4 time in a row.
Come on guys.”
“Great job! I was impressed with the service and communication about the process. The finished project was returned to me in good order and very nicely labeled and packaged.”
“I’m a repeat customer. I had an old photo album with pictures from nearly a hundred years ago. I took pictures of the pictures as a backup, and was amazed how much higher quality everpresent was able to produce! They left everything intact. The whole experience was lovely.”
Hi Craig,
Thank you so much for working with us again. We’re so glad we could help better preserve your photo album - they're one of our favorite formats to work with because we know how tricky they can be to handle at home!
-The EverPresent Team
“Recently I discovered the DVD's of my daughter's baby videos were missing. I was devistated. I didn't know what to do. Then I remembered I still had a box of old VHS tapes. I found two of the baby tapes. I found Everpresent online. The process was simple. I dropped them off at a Minuteman Press location and Everpresent came to pick them up. I was releaved to know they would not be put in the mail and possibly be lost for good. I was pleasently surprised with the results of my videos. It didn't take long and they turned out great. I would definately use them again.”
Hi Erma,
We're so glad you found the original VHS tapes to transfer for safekeeping! What a relief. We look forward to working with you again to preserve any other photo or video memories you have!
- EverPresent
“If the result was going to be poor and unwatchable, you should have sent it back and told me. That would have been honest. I would have respected that.”
“Where do I begin? I watched the first one which was of my third child. They are all adults now. The videos just bring those times right back.
After many years saying to myself that I need to take care of the 37 year old VHS tapes, I FINALLY did it! 75 of them!
The ‘people’ were so ‘regular’….personable, that I dealt with.
I did not realize that the tapes would all be on my device ready to download!”
Hi Kathryn,
We know it can be a tough project to start, but we're so glad you trusted us to help you finish! Enjoy reliving all the video tape memories!
- EverPresent
“My project was to clean, enhance and digitalize a record disc from 1942. One side is my Mom singing, the other, some unknown man singing. "Before reading instructions, they determined the project was the man singing" and produced only the wrong side of the disc. When I complained, the project went to re-evaluation, "don't call us, we'll call you". One month later they acknowledged the error, and offered to re-do it, "since you never picked up your order". I had picked up my order and refused to drop it off again, since they lost track of it. I asked for a refund, was ghosted, so my credit card took care of it. If it's important, irreplaceable and you expect customer service by phone or e-mail, go elsewhere...”
