“From the time I first dropped off our family’s precious photo albums, through their appraisal and scanning, and having them return shipped today, I never wondered where my project was. The albums arrived today - well packed and protected - and I Already had viewed the full-page scans on EverPresent site, so I knew the project was a success. You may not need to extend their complementary 60 day hosting of a project to 365 days, but for $15 I found it useful and gave me much more time to determine who in the family get which albums.
100% will use them again and have already planned to send the remaining albums to EverPresent next month”
“Everpresent was there in my time of need...Dad passed away and I was planning his celebration of life in Seattle from my home in New York with siblings in Canada and Southern California. Lots of moving targets. The Everpresent team was quick to respond, kept me updated with details and timing along the way. It was a smooth process and my siblings and I were very happy with the end product. A great team and a great experience!”
Hi Kristin,
Thank you for trusting us with such important memories of your dad. We’re honored we could help make the process a little easier during such an emotional and busy time. We’re so glad you and your siblings were able to enjoy the photos together.
Best, EverPresent
Hi James,
Thank you so much for your kind words! We’re honored to be trusted with your priceless memories and truly appreciate you taking the time to share your experience.
“Photos were not delivered on the time that was promised. And since it was a memorial service it kind of mattered. I’m sure they are fine for normal stuff that you have no time deadline, but if you have a time deadline do not use.”
We're sorry. We missed the deadline for your memorial service photos, and there's no excuse for that — it mattered, and we let you down when it mattered most. Thank you for telling us; it's a mistake we'll take seriously.
“If you're in need of a company that digitizes, preserves, etc. media memories -- look no further than EverPresent! Outstanding service from drop-off to delivery.
The following associates deserve a special recognition for comporting themselves in a professional manner: Hilary, Debb, Mark, and Gwen. Special shout-out to technician Gwen, for providing a very detailed report as to the quality of film being digitized. Good Job!”
Hi Charles,
Thank you for your lovely review. We’ll be sure to pass along your thanks to Gwen and the team for their deserved recognition!
- EverPresent
“EverPresent always answers phone calls and emails promptly. They gave a pricing quote and went over with me how the process works. When their work converting all the CD’s of videos and photos was complete, I requested an email of download links, which was easier for me. I had it within 5 minutes of my phone request. I saved everything to the Cloud - simple! I will soon be bringing them even older media to digitize for me. I highly recommend EverPresent to bring your old movies and photos into the present day for your enjoyment!”
Thank you so much for your thoughtful review Ann! We're delighted to hear that our team answered your questions promptly and your DVDs are safely backed up! We appreciate your recommendation and look forward to helping you digitize the rest of your collection!
- The EverPresent Team
“I had close to 1000 35mm old slides digitized by EVERYPRESENT. I had organized them by year and month and requested they be digitized in that order. They came back to me as great quality digital photos and exactly as requested. I highly recommend EVERPRESENT.”
Thank you Nancy! We truly appreciate your organization and we're happy to preserve it for generations to enjoy your slides! Thanks so much for your kind words.
“Dealing with Everpresent was the best experience I have had in a long time. The process was easy and communications during the actual transfer was better than I expected. I would recommend this company to anyone thinking of transfer.”
Thank you John, this is incredibly kind! We truly appreciate your recommendation to help others preserve their memories. We're so glad the process and communication was smooth throughout your project!
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience. Keeping our clients informed throughout the process is something we take great pride in, and we're so glad it made a difference.
“I had a small number of very old slides to digitize but a timeline that had to be met. Ever present met the dead,one, and waived the fee to expedite the project. Very appreciative of that. The digitized images met my expectations. Thank you!”
“Service was perfunctory.
I expected updates, progress reports, possible evaluations. I got none. The only contact was when I initiated and I simply got a call center with generic info. Of course, I was promptly contacted for payment.
For the price I paid, I expected better service, unfortunately that wasn’t the case.
My films were digitized, most came out ok, but some were overexposed or under, I wasn’t informed until I received them.”
Hi Richard,
Thanks for working with us and we appreciate your feedback! We understand that ongoing subscription costs are an important consideration, and your comments will be shared with our team.
Thank you again for trusting us with your memories!
“Why are you asking for a review? I still don't have my video back! Not the original, not the thumb drive - and it's been 2.5 months. You said it was done a month ago - apparently it has missed the weekly delivery truck at least 4 time in a row.
Come on guys.”
