EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the time I first dropped off our family’s precious photo albums, through their appraisal and scanning, and having them return shipped today, I never wondered where my project was. The albums arrived today - well packed and protected - and I Already had viewed the full-page scans on EverPresent site, so I knew the project was a success. You may not need to extend their complementary 60 day hosting of a project to 365 days, but for $15 I found it useful and gave me much more time to determine who in the family get which albums. 100% will use them again and have already planned to send the remaining albums to EverPresent next month”

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Posted 10 months ago

“The link shiuld last forever the one thing that may make me think twice about doing it again”

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Posted 3 days ago

“Enjoyed seeing old memories, thank you for a job well done!”

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(NH - Manchester) - Posted 4 days ago

“East start to finished. Kept advised at all times. Final product was excellent.”

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Posted 4 days ago

“The process was easy and hassle free. I was contacted only a few days after dropping off my tapes and the representative was kind and helpful. I feel that the digital versions I received are in excellent condition, and I am so happy to be able to watch my old home videos again!”

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Posted 5 days ago

“Was very pleased by the whole project!”

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Posted 5 days ago

“Thank you thank you. Everyone to whom I spoke was great, and I love the end product. Since you sent everything back, if I want something else, do you have duplicates? One more thing, the name of your company is very clever.”

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Posted 5 days ago

“I can’t wait to give you more of my tapes! This was perfect!! Thank you”

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Posted 5 days ago

“Was very easy I dropped my tapes off and picked them up at same place.Everything came out very good and was so nice to see them before picking them up on my phone and sending copies to family and friends.”

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Posted 5 days ago

“I was happy with the results”

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Posted 5 days ago

“Clearly this is more of a mass production operation than personal service which they claim. Their customer service is (my guess) in the Philippines, very nice but the VOIP is aggravating. My songs could have easily been split up to individual tracks which I paid for but was not offered a credit. And they mastering capabilities or (care of effort ). Were terrible.”

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(RI - Narragansett) - Posted 1 week ago

“I highly recommend Everpresent! The customer service is amazing, they are friendly and so professional and they keeo you updated as to the progress of the project. The finished product came out great, will use them again.”

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(CT - Hartford) - Posted 1 week ago

“They did a nice job of converting about 40 super 8 reels from the 1960s and 1970s to digital files. They kept me updated on the progress as they were doing it. I received a USB drive with the images and also access to an online file. Very nice to see images of my childhood saved so well!”

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(MA - Newton Headquarters) - Posted 1 week ago

“My project took over 1 year--they are fine for simple digitization projects not for bigger projects System is good but full of bugs”

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Posted 1 week ago

“Great job!”

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(MA - Newton Headquarters) - Posted 1 week ago

“Not loving the app. Sharing link does not work.”

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(NJ - Collingswood) - Posted 1 week ago

“The process has been super easy, from drop off locally to a relatively quick turn-around for the finished product. The porice was very reasonable. I know the original quality wasn't very good and films weren't inchronological order, but still, it was special to see these old movies which brought back mamy memories. The only problem I had was trying to figure out the app and I had some trouble with it on my iPad, although I could get it on my iPhone, which isn't optimal for viewing. I do have some slides I'm considering sending in but will sort them out first in some sort of order. Mostly I am very pleased.”

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(VA - Williamsburg) - Posted 2 weeks ago

“I spent many hours putting my photos in chronological order and placing them in a shoe box in chronological order. When I dropped my photos off, I was only able to speak to a receptionsist so there was no discussion about the details of my order. Some days later, a technician called me about my order, but she never discussed with me the order of my photos. I had approximately 800 photos digitized which ended up not being in any order and were quite mixed up. I'm disappointed that the technician did not bring this up for discussison. When I picked up my photos, I also just spoke with a receptionist who was not able to answer any questions. When I called and spoke with someone about this, I learned there was an extra charge to keep the photos in order, which I would have been happy to pay, had someone brought this to my attention. I feel there's a level of sloppiness and lack of clear communication on the part of Everpresent.”

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(MA - Newton Headquarters) - Posted 2 weeks ago

“I had 14 cd's of my children's growing up and other wedding videos and they were downloaded both to cell and the flash drive to my computer- it came out really well thanks so much”

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(VT - Brattleboro) - Posted 2 weeks ago

“This was my first time using Everpresent, and I used them for transferring very old family cassettes to digital. The process at first seemed a bit daunting with various pricing scenarios depending on who you spoke with. It all fell into place in the end, but it felt like a leap of faith at times. It was very reassuring to have the pick-up and drop-off in a well-known storefront location. Everything was neatly packaged for me to pick-up, including the originals and all the files on a USB drive. I was expecting a bit more quality on the sound transfer since I had paid for a digital sound upgrade for a process that took 6 weeks to complete! I was pleased with the end-product and everything is safely transferred to digital, but not enough to earn 5-Stars this time around.”

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(MA - Natick) - Posted 2 weeks ago

“Excellent customer service and experience overall! I am already planning on doing another project with EverPresent.”

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(NY - Mt. Kisco) - Posted 2 weeks ago

EVERPRESENT is rated 4.6 based on 2,604 reviews