“From the time I first dropped off our family’s precious photo albums, through their appraisal and scanning, and having them return shipped today, I never wondered where my project was. The albums arrived today - well packed and protected - and I Already had viewed the full-page scans on EverPresent site, so I knew the project was a success. You may not need to extend their complementary 60 day hosting of a project to 365 days, but for $15 I found it useful and gave me much more time to determine who in the family get which albums.
100% will use them again and have already planned to send the remaining albums to EverPresent next month”
“I have used EVERPRESENT for two different projects: Super 8 films from the 1960s and 70s and videotapes from the 1990s. I was extremely satisfied each time. Communication was clear and the outcome was what I had hoped.”
“We are so happy with the results of digitizing our 1983 tape cassettes of personal interviews of my husband's parents. They are now forever present.
We have also recommended EverPresent to our neighbors and friends.”
“Excellent service and attention. Kept me informed every step of the way in a timely fashion. I never had to ask for a status.
The work was completely in the time promised.
Price was reasonable.”
“I contacted EverPresent after seeing an ad. Was quoted $21.99 to digitize about 45 minutes of TOTAL video from 2 VHS tapes. Took it to the local "drop-off" location with a sticky note on each tape saying what I wanted copied, as well as filled out a form the clerk gave me. I then started receiving emails with charges of $75 (they said it was $21.99 PER TAPE even though I only wanted a few minutes off each tape, plus a $30 "service fee" that was never discussed before) They refunded the $30, but later tried to add more fees because they said there was over 4 hours of video on the tape! I again reiterated my instructions that I didn't want the whole tapes, just the small sections! New charges refunded. When I finally got the link to view my final project, 1 tape was done correctly, the other contained over 4hours of unwanted video in a file WAY too large to put on a flash drive or email to friends and family! They also wanted $150 to "edit" just the small section of video I wanted, which I know would take about 5 minutes! Have gone in circles with "representatives" and even a call from a supervisor of customer service, but they refused to make this right, and tried to pressure me to remove an earlier bad review I gave them! I will now have to challenge the charges with my credit card company since the "finished" product I received was useless to me (Also never got a USB drive because they claim I hose the wrong package, again even though this was never discussed with me!!)”
“In looking for a company to bring my slide in to picture I found Everpresent. I dropped off my slides and Everpresent emailed and called me during every stage of working with my slides. The results were better than I expected. I would highly recommend them for your next project.”
“Customer service was great however I gave a very clear 60 year old 3D slide to make into a digital picture and the quality was horrible. I put the same thing into ChatGPT and I got a very clear and amazing image for $0!”
“Excellent experience! Customer service was fantastic. I was kept well informed the whole way through. The video quality far exceeded my expectations. Easy to download. Very happy with EverPresent!”
“I am so impressed with Everpresent. Their work is unbelievably professional. They care about me and my precious memories. My VHS tapes were so old but they were transferred with accuracy and care. I have more to give them. I trust them! DA”
“terrible work. I simply needed high quality scans of two 4x5 transparencies, it took them over a month. The scans are completely unusable, too dark in the daarks and blown out in the highlights. and it cost me $100.”
“Excellent company with which to deal. Drop off at my local framing store. Details were given by the framing store owner of how Everpresent will handle my conversions from VHS to USB drive. Pickup from the framing store was quick. I received an email from Everpresent shortly thereafter saying had received my tapes. They continued to contact me as my tapes went through their process. When completed, they let me know, and shortly thereafter, they were dropped off at the designated framing store, where I picked them up.
They did a great job in converting the tapes. We have enjoyed watching them and reliving memories. Job well done. Btw, they also credited me $5 for an initial overcharge. Honesty in this day and age is rare.”
“I am disappointed. First I received an extra charge that nearly doubled the cost midway through the project because I had 5 mini DVDs This was already known to yo at the beginning. Secondly I thought there would be some editing. In fact within the tape were several blank minutes of a black screen.”
