EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,515 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,515 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how EVERPRESENT made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

EVERPRESENT 5 star review on 13th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the time I first dropped off our family’s precious photo albums, through their appraisal and scanning, and having them return shipped today, I never wondered where my project was. The albums arrived today - well packed and protected - and I Already had viewed the full-page scans on EverPresent site, so I knew the project was a success. You may not need to extend their complementary 60 day hosting of a project to 365 days, but for $15 I found it useful and gave me much more time to determine who in the family get which albums. 100% will use them again and have already planned to send the remaining albums to EverPresent next month”

Helpful Report

Posted 7 months ago

“Everpresent has one of the best service systems that I've ever encountered. From the drop off point to the updates on the progress of the project to completion, I am very pleased with the results.”

Helpful Report

(MD - Nottingham) - Posted 2 days ago

“The transfer of vhs and camcorder tapes to digital was professional and timely. I was informed of the progress along the way.”

Helpful Report

(NY - Ballston Lake) - Posted 4 days ago

“Nice, staff, quality work, fairly quick.”

Helpful Report

(RI - Providence) - Posted 5 days ago

“We can't thank Ever Present enough for coming through for us when we needed help most. They not only expedited our service on very short notice but did so with professionalism, kindness, and care. Their customer service team was incredibly friendly and went above and beyond to ensure everything was handled quickly and smoothly. We initially were connected with Ariel from Newton, MA, who was amazing! It's rare to find a company so dedicated to both speed and quality. We're truly grateful and highly recommend Ever Present to anyone in need of fast, reliable, and compassionate service!”

Helpful Report

(Mail In) - Posted 1 week ago

“I can't copliment this company enough. Professional, timely, quality workmanships, and they kept me up to date every step of the way. gave them the one and only 30 year old VCR tape of my mom and dads 50th anniversary party to have it converted to DVD and USB. And they quickly and accurately delivered.”

Helpful Report

(PA - York) - Posted 1 week ago

“I just tried to upload the photos on my laptop for the first time. The flash drive is not showing up. I need to import them on my laptop. Please get back to me. Susan Ledwith”

Helpful Report

(NY - Staten Island) - Posted 1 week ago

“Cleaning out my parent's attic, we came across some films from my great grandfather. The films were in a cardboard box stored in the attic for over 50 years. We were not sure what to expect, but took them to Everpresent. The results were more than we could have ever imagined. My 81 year old mother was able to see film of herself as a toddler with her parents. The best Mom's day gift! Thank you Everpresent!”

Helpful Report

(DE - Wilmington) - Posted 1 week ago

“I love using Everpresent! Every digitization project I've done with them, from glass lantern slides to cassette tapes, has been seamless and stress-free. The results are always pristine. And I know my stuff is in good hands while it's with Everpresent. I always recommend them to others looking to digitize VHS tapes, cassettes, negatives, and more.”

Helpful Report

(NJ - Montclair) - Posted 1 week ago

“Everpresent was meticulous in communication and doing what they promised. Unfortunately my tapes were old and didn't digitize as well as I'd hoped, but atleast I have them preserved. Thanks EP.”

Helpful Report

(PA - Lancaster) - Posted 1 week ago

“Did my due-diligence with several complanies and EverPresent treated my project with the most secure and cost-effective methods. Even though my project consisted of a few 8mm reels, the company was responsive and kept me updated all through the process. The price was fair and the end product is excellent. I saw a big difference in the quality of movie produced compared to playing the reel through a projector. I am very happy with the end product and now have memories for future generations. Thank you!!”

Helpful Report

(NY - Red Hook) - Posted 2 weeks ago

“Hilary has been wonderful to work with for all my many projects. She provides a great level of advice, insight and management. Could not be more pleased with my results for digitizing videos and pictures.”

Helpful Report

(MA - Newton Headquarters) - Posted 2 weeks ago

“We are incredibly pleased with the work EverPresent has done for the National Capital Trolley Museum. Their team handled two important digitization projects for us, and the results have exceeded our expectations in every way. The first project involved converting a collection of vintage streetcar films into high-quality digital formats. These films are now not only preserved for the future, but they’re also far more accessible for use in promoting the museum and educating the public. The clarity and care with which these fragile materials were treated speaks volumes about EverPresent’s professionalism and expertise. The second project focused on a unique and historically significant set of photo slides—images of Washington, DC during World War II. EverPresent digitized this collection with remarkable precision, allowing us to transform the images into large-format displays for our new exhibit, Rolling to Victory, which opened on May 24th. These compelling visuals now serve as a centerpiece of the exhibit, and they have made a strong impact on our visitors. Thanks to EverPresent’s outstanding work, we’re able to share these important pieces of transit and wartime history with a broader audience. Their attention to detail, responsiveness, and commitment to quality make them an ideal partner for any organization with important archival materials. We highly recommend EverPresent to anyone seeking to preserve and bring new life to their historical media. — National Capital Trolley Museum”

Helpful Report

(MD - North Bethesda) - Posted 3 weeks ago

“Support from start to finish. Great team! Quality work! Very happy. Highly recommend.”

Helpful Report

(Mail In) - Posted 3 weeks ago

“From my first contact, the team at Everpresent was helpful and efficient in digitizing old slides and videos. I would recommend Everpresent to anyone interest in digitizing photos, slides or videos.”

Helpful Report

(MA - Newton Headquarters) - Posted 4 weeks ago

“for those of us who prefer to do all communication through text and email, this service is not ideal… it seems a phone call is required when there are questions to answer and a discussion to be had. It’s also possible that there will be a language barrier.”

Helpful Report

(NJ - Morris Plains) - Posted 4 weeks ago

“What a great experience everything came back better then expected they are a great company to do your project highly recommend them.”

Helpful Report

(NJ - Waretown) - Posted 1 month ago

“Had three VHS tapes converted and all three came out great! The quality was much better than I anticipated.”

Helpful Report

(MA - Great Barrington) - Posted 1 month ago

“Watched dvds with my family and they were perfectly done. Very pleased. Will show to our children”

Helpful Report

(CT - Hartford) - Posted 1 month ago

“My wife, Hilary, and I recently worked with designer and project manager, Susan Weiss, to pull together a beautiful 260-page cookbook filled with Hilary's favorite recipes from the 700 she's shared on her food blog HeronEarth.com over the last 14 years. Susan was professional and a delight to work with, and we could not be happier with the finished product. Hilary was overjoyed to be able to share this "labor of love" with friends and family. We can't recommend Everpresent and Susan more highly.”

Helpful Report

Posted 1 month ago

“I was happy in the care that my VHS was handled but I was disappointed that the VHS was not let to run enough to capture all to go on the USB. Main events were not recorded to USB.”

Helpful Report

(VA - Fredericksburg) - Posted 1 month ago

EVERPRESENT is rated 4.6 based on 2,515 reviews