“From the time I first dropped off our family’s precious photo albums, through their appraisal and scanning, and having them return shipped today, I never wondered where my project was. The albums arrived today - well packed and protected - and I Already had viewed the full-page scans on EverPresent site, so I knew the project was a success. You may not need to extend their complementary 60 day hosting of a project to 365 days, but for $15 I found it useful and gave me much more time to determine who in the family get which albums.
100% will use them again and have already planned to send the remaining albums to EverPresent next month”
“I shopped around a bit and found that Everpresent was the best for for me. Their approach was clear, rational and driven primarily by concern for quality archiving. The results were nothing less than I expected. I'm happy with my choice.”
“Their service is stellar!!! I was nervous with trusting someone with an old video. They made this process easy and we’re very thorough. They were so kind and organized and professional. They answered all of my questions which I had many lol thank you so much for your great service. I recommend them to everyone now🙏🏻 these memories are priceless, and I will have them forever❤️”
“The 2 external drives that I bought were not compatible with my computer system.
That’s very frustrating, it was never stated it would not be compatible with certain computers systems.
I needed to buy a different external drive so I could download the files , I had to buy them from Amazon. And it was Amazon that told me that the external drive I purchased from you would not be compatible with my computer system.
The transfer of the movies and slides were great .
It was wonderful to watch these old movies.
I found additional family movies that I’d like to have your company transfer to an external drive but , I feel like I’d have to go through the same situation again .
Not sure it’s worth it. When I had trouble with my first external drive , it was more or less made me feel like it was my problem.
The transfer of movie was great but the fact I had to buy something else from an external source was expensive and frustrating.
I emailed your company about how I watched the transferred movies once but when I wanted to watch them again I was told the external drive was corrupted. I did not do anything, nor was I given any direction. It was more or less told that it was my problem.
I’m looking for another company to take care of my old movies are transferred them to an external drive.
I really don’t want to do that because your quality was excellent, but the other issues really were not great .
I just wish your company was more committed to calling me back to see what the problem was rather than making it my problem.
Hope you understand my frustration”
“I gave these to my daughter ( step). She was very ecited to watch them. From what i saw the videoes on the dvds came out fantastic. I will be contacting you again. Thank you”
“I was disappointed that not every film could be digitized. However, I love the many that I have. I posted my highschool graduation on Facebook and all my friends love it. I'm so glad that I finally did this and you helped make it easy.”
“Predatory pricing on their work ($87 to transfer one VHS tape) and their mailing ($36 to mail back one VHS tape). Quality is unremarkable. Service is slow. Always trying to get more time to get things done. I highly recommend another service.”
“Excellent communication and final product result have confirmed for me the value of what is offered by Ever-present. I will continue to save up what I need to complete the transition of my father's movies to digital format.”
“I am very happy with the quality and service of Everpresent. I plan to have more of my old tapes transferred in the near future. Thank you Everpresent!”
“The process from start to drop off to pickup took nearly 7 weeks. During which time I purchased a slide/negative scanner, to see what was possible. This was for artwork to be represented on a website so quality was important. When I finally received my work back everything was neatly packaged with lots of promotional ads, ( very slick packaging does not not make up for poor quality work) Dust and scratches were still very visible on each slide. Parts of the artwork were cut off. and the image size was so small that enlargement was not an easy option, fortunately I am relatively competent with Photoshop! Needless to say, The images could not make it to my website. I will be using my own processed images. If time and quality are not critical and convenience and affordability are, then Everpresent is for you.”
Hi there,
Thanks for sharing your feedback. We understand that price is a concern, and we'll continue to review our services to see how we can continue helping clients where they're at.
Best Regards,
The EverPresesnt Team
