EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.61

4.6 Rating 2,338 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,338 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the time I first dropped off our family’s precious photo albums, through their appraisal and scanning, and having them return shipped today, I never wondered where my project was. The albums arrived today - well packed and protected - and I Already had viewed the full-page scans on EverPresent site, so I knew the project was a success. You may not need to extend their complementary 60 day hosting of a project to 365 days, but for $15 I found it useful and gave me much more time to determine who in the family get which albums. 100% will use them again and have already planned to send the remaining albums to EverPresent next month”

Helpful Report

Posted 1 month ago

“The most expensive service around. I was quoted a little $400 and was charged over $600 for 12 small DVD's to a UBS and that's with a 20% discount. You do not even get an individual UBS per tape they put everything on one.”

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Posted 2 days ago

“The work was excellent. Some of the policies made the whole project take a bit longer than I would have liked, but I understand why they are what they are.”

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(Video Conversion) - Posted 3 days ago

“Very good media transfers. Very good communication (maybe excessive!). Two complaints: 1. I was told the job would be finished and ready for pickup on Dec. 20. It was ready for pickup two weeks early. I felt like I was rushed to pick up the job, located at an inconvenient shop. 2. Instead of giving me a deadline to pick up the job before it was sent back to Everpresent, the message simply said I must pick it up 'soon'.”

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(Video Conversion) - Posted 3 days ago

“Great cervice. Keeps you up to date on the progress of your order.”

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(Film Reel Conversion) - Posted 4 days ago

“Great service! Everything as promised ahead of schedule.”

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(Film Reel Conversion) - Posted 4 days ago

“Your team kept me apprised of the progress day by day. I appreciate you.”

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(Film Reel Conversion) - Posted 4 days ago

“They are very responsive and did a great recovering my photos.”

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(Digital Transfers) - Posted 4 days ago

“Processing was well done, but I thought pricey!”

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(Audio Conversion) - Posted 4 days ago

“Brought several autio tape reels of me playing piano and organ in 1965. The customer service at delivery (and again at pickup three weeks later) was exceptional. Everything was explained including options for the final digital product and website option. The pricing was reasonable. I told them I didn't know what, if anything, was on the reels, and they assured me there would be no charge if they were blank. The final files were very good given how old the tapes were. I received several followup emails that were helpful.”

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(MA - Newton Headquarters) - Posted 2 weeks ago

“Folks had great consideration to reimburse my shipping when I could not print out their label,and did not charge the full price expected when most of a tape turned out to be empty! Great work.”

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(Mail In) - Posted 2 weeks ago

“These people are a scam 1. Will not tell you the price until after you send them your stuff 2. Charged $45 and did nothing 3. Called multiple times at work 4. I wish I could give them 0 stars but 1 is the minimum”

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Posted 2 weeks ago

“Amazing results converting over 4200 slides to digital. And a pleasent experience working with them to understand my needs. For so many slides the turn around time was a nice surprise too.”

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(NY - Ballston Lake) - Posted 2 weeks ago

“The quality of the videos are great. I don't really like the added music and title. I wasn't planning on sharing, but if I were I wouldn't have been able to share everything. The VHS video was the only thing on the app. The film videos were not added on to the app. I highly recommend getting the USB drive. The project was done quickly and thoroughly. If I come across more film, I will use Everpresent again.”

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Posted 3 weeks ago

“I had tapes put onto a flash drive and enjoyed the quality and notifications about the corrupted tapes.”

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(MA - Natick) - Posted 3 weeks ago

“Conversion of two 40-year-old VHS tapes to digital format by Everpresent was immaculate. Both the images and sound were perfect. I am just surprised that my VHS tapes survived for so many years. Nice memories brought back. Thank you Everpresent! John Hamawi, a very satifies customer.”

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(Video Conversion) - Posted 3 weeks ago

“Great service! Kept me informed every step of the way! Very easy to work with!”

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Posted 3 weeks ago

“I had some old (about 50 year old) super 8 reals converted and put on a thumb drive. I am sooooo impressed with EverPresent! They finished the job ahead of the expected scheduled time and everything was beautifully done and professional finished. I recieved my old reels back in wonderfully packaged form. And, when I had questions, a real person came online and helped me. This has truly been one of the best professional experiences that I have ever encountered. I just can't even say enough good stuff. Wonderful! If I could give 10-stars, I would.”

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Posted 3 weeks ago

“Absolutely in love with the outcome!”

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Posted 4 weeks ago

“My project was completed as they said it would. I had updates as the project was being worked on. Very happy with the completed project.”

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(Video Conversion) - Posted 1 month ago

“Picked up my CD in Darien and it sounds great! I feel much better knowing that I don’t have to keep playing the tape I converted into a CD which would have broken on me eventually.”

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Posted 1 month ago

EVERPRESENT is rated 4.6 based on 2,338 reviews