“From the time I first dropped off our family’s precious photo albums, through their appraisal and scanning, and having them return shipped today, I never wondered where my project was. The albums arrived today - well packed and protected - and I Already had viewed the full-page scans on EverPresent site, so I knew the project was a success. You may not need to extend their complementary 60 day hosting of a project to 365 days, but for $15 I found it useful and gave me much more time to determine who in the family get which albums.
100% will use them again and have already planned to send the remaining albums to EverPresent next month”
“Kept getting different responses every time I called. Was told we would get called back but never received any calls. Half of video transfer is missing. Was told they were working on it and would receive call back. never happened. Sent an email requesting to speak with company owners. Never received a response. I would not recommend this company.”
“Your company did a beautiful job taking the video that was 30 years old and putting it on a thumb drive. I am sending one of the thumb drives to the Smithsonian. Thank you, EVERPRESENT.”
“Everpresent did a commendable job converting 8mm film to DVD.
However, I'm unable to view the film for a reason I don't know.
Perhaps I don't have the correct DVD player or it's an issue with my system.
If I could receive advice on how to correct the problem, it would be greatly appreciated.
Thank you”
Hi David, we're so glad we could help transfer your film reels! We’d be happy to help troubleshoot the DVD playback issue and determine what may be causing the problem. Please reach out to our team at 866-363-3351.
“I really want to like this service but I am struggling to download the videos and when watching on the app the videos get stuck (streaming). I paid a lot of money to have these VHS tapes converted and I'm somewhat disappointed.”
“This is the second frequest for a review, but I still do not have my CDs. On 2 September I was notified the CDs were ready for pickup. They were not there. I was told they would be in the next delivery. They did not arrive. Are they lost? I surely will be reluctant to risk losing anything else. Now, please do not ask for a review unless, and until, you are sure the CD's are in my posession.”
“Excellent job restoring an 8 mm film and digitizing it. Very helpful representatives. Greatly appreciated the communication and updates about my project.”
Thank you for the kind words! We're thrilled you’re enjoying the film memories and that our team’s communication was helpful. We appreciate you taking the time to share your experience.
