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EVERPRESENT Reviews

4.6 Rating 2,515 Reviews
89 %
of reviewers recommend EVERPRESENT
4.6
Based on 2,515 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Customer number: EP290684 Order number: 962488 Thank you, thank you, thank you. I received my finished product and could not be happier with the outcome. I searched for quite a long time to choose someone to handle this transformation and I know I chose the right company. You have handled everything in such a professional and convenient manner and I am grateful. Please extend my gratitude to each and every person that handled my project. They did a great job. I hope you have continued success. You may be hearing from me again. Norma
Helpful Report
(DE - Wilmington) - Posted 3 months ago
Perfect! We thank you for bringing back all our memories
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(NH - Manchester) - Posted 3 months ago
The personnel are polite and informative. I am notified in advance of the stages of my project. I am directly asked about the billing process. All these features are in my opinion the best of customer service.
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(CT - New Haven) - Posted 3 months ago
EverPresenst was so so so great. Great communication, flawless pick up / delivery, great customer service. I am so grateful I chose them to digitize my parents tapes.
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Posted 3 months ago
I JUST PICKED UP MY PROJECT. I just got home from Florida. Iam so over joyed and pleased with my purchase. You guys did such an awesome job with my reels. These are memories that I will treasure and cherish forever. I can’t thank you enough. Keep up the great job you do. Imagine all the smiles you put on people’s faces. You guys are awesome. Thanks from the bottom of my heart.
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(NY - Glens Falls) - Posted 3 months ago
I had EVERPRESENT transfer 2 VCR recordings to a thumb drive. At 85 years old I'm not to sure how to spell VCR let along find a way now to transfer. When finished everything was as expected and done well. Thanks for a job well done. Lew (Correction from a misspelling in first one sent).
Helpful Report
(MD - Towson) - Posted 3 months ago
Poor communication. Project took longer than expected with no updates. No prior notice when charging credit card . More expensive than discussed.
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(NJ - Collingswood) - Posted 3 months ago
I was very pleased with the final product.
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(PA - Montgomeryville) - Posted 3 months ago
I would be leaving a 5-star review if not for one major issue-l'm still, even after two months, painstakingly removing dust and scratches from every single digitized negative. What frustrates me most is that I was never warned this could be a problem. Had I known, I would have cleaned my negatives beforehand. Aside from this, I'm happy with the service, but my experience was overshadowed by the disappointment of seeing my digitized images covered in white specks. A simple heads-up would have made all the difference.
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(NH - Manchester) - Posted 3 months ago
Excellent service and exceptional communications.
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(PA - Lancaster) - Posted 3 months ago
Everpresent did a beautiful job of making a streaming show of old photos of my recently departed sister for a Celebration of Life. We were under a very short time constraint. They were curtieous,punctual and the product was excellent. Thank you
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Posted 3 months ago
My only complaint is that the tapes ( 17 ) were not wound up to the beginning. In addition one of the CD's had a camera lock on it preventing me from winding the tape to the beginning. I would appreciate instructions on the later.
Helpful Report
(NJ - Red Bank) - Posted 3 months ago
The greatest gift of all this year, was the gift of videos of my children 27 years later. Thank you Everpresent for bringing the joy, accessible and shareable in the easiest way!!
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(NJ - Red Bank) - Posted 3 months ago
The founder of our organization recorded several DVDs with critical technical information over 25 years ago. Our challenge was to preserve the information as he passed away several years ago. EVERPRESENT presented a high quality alternative to preserve these records. We are no longer chasing the latest technology and formats nor producing sets of DVDs to send to our instructors. Thank you! A great team producing a great product.
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(VA - Manassas) - Posted 3 months ago
All is going welll.
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Posted 4 months ago
Everpresent did everything they said they would. There system was efficient and thorough.
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Posted 4 months ago
Great service! Thank you!
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Posted 4 months ago
I received my video and was very happy with it amazing work
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Posted 4 months ago
Very organized and I like how it keeps you updated throughout the whole process.
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Posted 4 months ago
Great team- very communicative at every step. The VHS digitizations were great and it was nice to have those memories back. I plan to use them again.
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(MA - Beverly) - Posted 4 months ago
EVERPRESENT is rated 4.6 based on 2,515 reviews