“I spent many hours putting my photos in chronological order and placing them in a shoe box in chronological order. When I dropped my photos off, I was only able to speak to a receptionsist so there was no discussion about the details of my order. Some days later, a technician called me about my order, but she never discussed with me the order of my photos. I had approximately 800 photos digitized which ended up not being in any order and were quite mixed up. I'm disappointed that the technician did not bring this up for discussison. When I picked up my photos, I also just spoke with a receptionist who was not able to answer any questions. When I called and spoke with someone about this, I learned there was an extra charge to keep the photos in order, which I would have been happy to pay, had someone brought this to my attention. I feel there's a level of sloppiness and lack of clear communication on the part of Everpresent.”
“I had 14 cd's of my children's growing up and other wedding videos and they were downloaded both to cell and the flash drive to my computer- it came out really well
thanks so much”
“This was my first time using Everpresent, and I used them for transferring very old family cassettes to digital. The process at first seemed a bit daunting with various pricing scenarios depending on who you spoke with. It all fell into place in the end, but it felt like a leap of faith at times. It was very reassuring to have the pick-up and drop-off in a well-known storefront location. Everything was neatly packaged for me to pick-up, including the originals and all the files on a USB drive. I was expecting a bit more quality on the sound transfer since I had paid for a digital sound upgrade for a process that took 6 weeks to complete!
I was pleased with the end-product and everything is safely transferred to digital, but not enough to earn 5-Stars this time around.”
“My interactions with Louis Wong were excellent and it is the main reason why I recommend Ever-Present [E-P]. Mr. Wong followed up with all the questions including any issues or concerns I had promptly and concisely. I also appreciated the updates sent as the project went through the various production phases. In addition, being a local business, I was very glad to support E-P over the other similar business in which the person-to-person client/business contact and relations are handled in an impersonal method.
Arlen”
“Today, I visited EverPresent to pick up digitized family 8MM films and VHS tapes. This was my second time having EverPresent digitize family keepsakes, having used their services, for the first time, two years ago.
Everything went smoothly: dropping off the items (they also offer pickup service), an initial consult, providing me with the cost of digitizing the items, emails telling me how the project was proceeding, and easy pickup of the finished project.
I liked receiving a two-page paper from them titled, "Your Film Transfer Quality Review." This page identified various imperfections in certain films, along with explanations of why the imperfections might exist. In this case, I had dropped off films from the 1940's through 1960's. (They labeled all films, slides, and tapes, so if you have everything placed on a Flash drive, like I did, it is highly organized.)
I highly recommend EverPresent for transferring any old films, slides, or tapes. They continue to do an excellent job of making memories last, i.e., taking old technology, making it new again.”
“Top Notch Company!! The last of the old time family service oriented businesses!!! All correspondence was transparent and no questions were left undone. The transfeence of 40 hours of cassettes from the 1980's-1995 was of a high quality level. if not for Everpresent...well...it highly unlikely anyone would have heard the contents of those tapes ever again. My heartfelt gratitutde to Everpresent for providing a service in this modern age that an old man such as myself would be comfortable entrusting with valuable teaching messages from another time. Thank you and Kindest regards, dan”
“My job was to convert 21 60yr old photos, into digital, make whatever improvements to color necessary, and give me thumb drives. All was done very well, and I also had a 60 day link, so as to access the images, and pass that link along, to fiiends. Very good”
“We have had several projects done with Everpresent. From the beginning of the project to the final product they have been great. When I reached out about the initial project, I had quite a few questions and they walked through the entire process. I would highly recommend using this company.”
“I took a precious audio tape of my daughters from 48 years ago and have not heard it since then. From the initial phone call to Everpresent right through to the end of the process, they were so attentive ...they explained everything so clearly, and contacted me constantly while they were going through the process of tranferring it to a USB Drive, letting me know how the results were looking. In the end, they wrapped my USB Drive in a beautiful box and when I played it I was shocked at how clear they managed to complete it - no hissing sounds, etc. What a treasure ... I would not hesitate to use them or recommend them wholeheartedly.”
“Thank you so much… the videos are fabulous…. so happy that we did this.
Your company is amazing. We were kept well informed throughout the entire process. Pick up and delivery were so accommodating … thank you!!!!”
“I had an exceptional experience with Everpresent! Everything was very simple from my drop off to my return. I have enjoyed reliving the moments of my childrens’ childhood so much and they have enjoying watching as well! Even my 2 year old grandaughter wants to se her “daddy as a baby!” It’s been so much fun! I thank this company for making my family’s moments Everpresent!”
“I had a single 35mm slide to be converted to jpg. I found EVERPRESENT after an online search. All they said they could do, they did. I was kept informed at every step from initial assessment to 'ready' notification. Final product was excellent.”
“Incredible results from my project! Family VHS tapes with treasured memories perfectly transferred to digital files available for all of us to enjoy anytime. Great communication from the Everpresent team throughout the entire process and the folks at the drop off location could not have been more friendly. The site is user friendly and easy to navigate. Terrific experience beginning to end, although it’s just the start of more projects to come. Can’t wait to work with the team again!”
