EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.60

4.6 Rating 2,591 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,591 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine, than the website. Very outdated, flagged for a Trojan virus, and wouldn't even load the files. I had to exclusively work with the app on my phone to download and then re-upload to my Google Drive to see them on my computer.”

Helpful Report

(MD - Pasadena) - Posted 3 months ago

“A person is always nervous about turning over the remaining personal and cherished memories to anyone. We can especially feel anxious trusting a company with whom you are not familiar. I promise you EverPresent is the company to trust! You’ll know it from the first phone call to the last! The customer service along with the professionalism, the patience and understanding they provide through the entire process is phenomenal and unmatched! They walk you through the process with an ease and assuredness that is comfortable and unrushed. Ariel, Jheon, Eric and Jennifer are fantastic! Each call and each email I received from them worked to erase my nervousness and my concerns! This company did a great job and the results as well as the pricing was outstanding!! I’ll definitely use them again and I continue to tell my family and friends about the work they do!!! Kudos to you EverPresent!!”

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(VA - Alexandria) - Posted 3 months ago

“We had a great experience with Everpresent! The videos are in great shape and their service and communication were great throughout!”

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(MA - Natick) - Posted 3 months ago

“excellent experience from start to finish. I am so grateful my tapes could be preserved for my grandchildren. Thank you so much”

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(Mail In) - Posted 3 months ago

“Everpresent processed 11 50-60 old vinyl LPs to audio CDs and the resulrs were absolutely great!!! Also ordered and deliverd weere two copies of a 50 VHS advertising tape converted to DVD format. The results were impressive given the age of the tape and the only impagined number of times the tape had been used & viewed by travel agents when showing potential cruise travellers the offerings presented by taking a cruise. Everpresnt staff kept me updated with the progress of eavh order and priior to pickup a written, sent via email, assessment of the results of their work. A partner facility located nearby avoided the need to mail the tiems to Everpresnt (would have been obscenely expensive and posibly risky) and an easy drive to pickup the returned originals and the new CDs and DVDs. The convserion of the audio Cds took just about 4 weeks which was explined by Everpresent in advance and the DVD conversion took less than 3 weeks.”

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(MA - Braintree) - Posted 3 months ago

“Our institution needed two 5in audio reels digitized for an upcoming exhibit. The service and speed of the digitization was excellent, and we hope to use their service again in the near future.”

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(MA - Great Barrington) - Posted 3 months ago

“Great work and so happy with my DVDs!”

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(NH - Manchester) - Posted 3 months ago

“As a returning customer/client, we were very pleased with second set of 8mm films converted to DVD & flashdrive. Excellent quality & completed in a timely manner! Already referred Everpresent to family & friends.”

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(Mail In) - Posted 4 months ago

“Very good firm, and professional approach. However, I think accessing the results online is a little confusing.”

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(Mail In) - Posted 4 months ago

“I had intended to have you convert nearly 200 legacy photos into a digital format. We were preparing for a Celebration event remembering my late wifes life. I sent you a test collection of about 8 photos as a test. You did a good job converting the photos to a memory stick. And you deleiverd the product shortly after the celebration. About a month too late. Too late and Too expensive.”

Helpful Report

(NJ - Waretown) - Posted 4 months ago

“Three days ago I left a voicemail and then followed it up by putting in a request through the website to get started on digitizing a large number of 35mm negatives I have, close to three thousand strips in total. No call back from Ever Present. No email response from Ever Present.”

Helpful Report

Posted 4 months ago

“I highly recommend Everpresent for your digitizing needs. I used them in March to digitize old photos and I was not disappointed. They have many location convenientl locations where you drop off your materials and pick up the finished product. My job was a rush job and they completed the project on time as promised. I recieved a thumbdrive and dvd and access to the online file. Communication was frequent and clear. They kept me looped in every step of the way. Customer service reps were friendly and took the time to explain the process to me and reassure my photos would be safe. I plan on using Everpresent for future projects.”

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(NY - Bronx) - Posted 4 months ago

“Thanks for preserving childhood memories”

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(NH - Portsmouth) - Posted 4 months ago

“Was very pleased with this company”

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(VA - Fredericksburg) - Posted 4 months ago

“A very thorough service they provide. From beginning to end. Great work!”

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(NY - Massapequa) - Posted 4 months ago

“They pickup the tapes as promised and delivered them back as promised. They communicated with me by phone and email as to the progress and their expected outcome. My vhs tape were 20+ years old and some of the quality of the tapes were not showing their age. Everpresent gave their best effort to restore them as much as possible.”

Helpful Report

(ME - Portland) - Posted 4 months ago

“I expected better. There was dead air and static in most, if not all, of the dvds. I was under the impression that the static/dead air would be removed making better transitions between different recordings. This was not the case. I spent hours removing the static, adding transitions. After doing so, it only ended up being 3 dvds total and Ever Present charged me for 11 dvds. Such a scam. I waited a month and paid $400 for Everpresent to literally just transfer the recordings to 2 thumbdrives and 11 dvds. The process and expectations could have been explained in a lot more detail. The representative taking the order and the person transferring the data should get on the same page.”

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(CT - Hartford) - Posted 4 months ago

“Excellent customer service. User friendly. Super-easy to use and reasonable. Highly recommended!”

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(MA - Beverly) - Posted 4 months ago

“EVERPRESENT did a wonderful job of digitizing some old 8 mm video tapes from the 1980's and 1990's. It's great to have the memories so available now. A terrific, very attentive, highly responsible company to work with. I never worried about trusting them with my precious tapes. 🙂🙂🙂”

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(MA - Boston/Back Bay) - Posted 4 months ago

“I would highly recommend Everpresent. 5-stars. I had vinyl converted to a digital format. The experience and results were excellent. The web app is easy to use and I was able to download the digital content. The price and options were discussed up front (transparency). The customer service team were professional and responsive to questions. Everpresent also did an audio transfer quality report where they evaluated and reported on the quality of my original vinyl (noise level, recording quality, vinyl surface damage, etc) which was good info to read. Overall grade of Everpresent = A.”

Helpful Report

(Mail In) - Posted 4 months ago

EVERPRESENT is rated 4.6 based on 2,591 reviews