“Top Notch Company!! The last of the old time family service oriented businesses!!! All correspondence was transparent and no questions were left undone. The transfeence of 40 hours of cassettes from the 1980's-1995 was of a high quality level. if not for Everpresent...well...it highly unlikely anyone would have heard the contents of those tapes ever again. My heartfelt gratitutde to Everpresent for providing a service in this modern age that an old man such as myself would be comfortable entrusting with valuable teaching messages from another time. Thank you and Kindest regards, dan”
“My job was to convert 21 60yr old photos, into digital, make whatever improvements to color necessary, and give me thumb drives. All was done very well, and I also had a 60 day link, so as to access the images, and pass that link along, to fiiends. Very good”
“We have had several projects done with Everpresent. From the beginning of the project to the final product they have been great. When I reached out about the initial project, I had quite a few questions and they walked through the entire process. I would highly recommend using this company.”
“I took a precious audio tape of my daughters from 48 years ago and have not heard it since then. From the initial phone call to Everpresent right through to the end of the process, they were so attentive ...they explained everything so clearly, and contacted me constantly while they were going through the process of tranferring it to a USB Drive, letting me know how the results were looking. In the end, they wrapped my USB Drive in a beautiful box and when I played it I was shocked at how clear they managed to complete it - no hissing sounds, etc. What a treasure ... I would not hesitate to use them or recommend them wholeheartedly.”
“Thank you so much… the videos are fabulous…. so happy that we did this.
Your company is amazing. We were kept well informed throughout the entire process. Pick up and delivery were so accommodating … thank you!!!!”
“I had an exceptional experience with Everpresent! Everything was very simple from my drop off to my return. I have enjoyed reliving the moments of my childrens’ childhood so much and they have enjoying watching as well! Even my 2 year old grandaughter wants to se her “daddy as a baby!” It’s been so much fun! I thank this company for making my family’s moments Everpresent!”
“I had a single 35mm slide to be converted to jpg. I found EVERPRESENT after an online search. All they said they could do, they did. I was kept informed at every step from initial assessment to 'ready' notification. Final product was excellent.”
“Incredible results from my project! Family VHS tapes with treasured memories perfectly transferred to digital files available for all of us to enjoy anytime. Great communication from the Everpresent team throughout the entire process and the folks at the drop off location could not have been more friendly. The site is user friendly and easy to navigate. Terrific experience beginning to end, although it’s just the start of more projects to come. Can’t wait to work with the team again!”
“Hi Jody,
We were very pleased with the expertise and quality of transferring our 8 mm film and VHS tape to 21st century technology. Thank you very, very much!
Debbie”
“Absolutely excellent service!!! Much quicker than Expected and they personalized each disc with names and dates! And they packaged over 60 all in chronological order!!! Highly recommend I was so impressed!!”
“I am satisfied with the service you provided. But, as a former graphics professional, I would have preferred to talk to a tech guy who had to look up prices than a customer service person who had to look up the tech.”
“I highly recommend EverPresent for digitizing your memories. They were superb from start to finish. Competitive pricing too. I’m so happy I chose them for my project.”
“I had an audio tape that was approximately 52 years old I kept all these years. When I finally tried to play it, I realized the tape was broken. I discovered Everpresent and submitted the tape for repair and digitizing. They did a fantastic job of fixing the tape and converting it to digital files, and after all these years I could listen to the voices of individuals I dearly missed!”
“When I dropped off my film I was told the cost would be $300-$360. I was shocked to receive my credit card statement of over $500. I was never contacted about this increase nor would I have gone ahead with the project. I felt this was very deceptive.”
Hi Sheila,
Thank you for your feedback! We’re sorry to hear that there was confusion around pricing, and we appreciate the opportunity to clarify our process.
When you dropped off your materials at our Braintree location, it’s important to note that this location serves as a trusted partner for drop-offs and pickups only. They are not part of the EverPresent team and do not speak to our pricing or process. Any quote shared at that point did not come from us and was not accurate.
Once your project arrived at our headquarters in Newton, you had a consultation with one of our Consultants to confirm the exact services you were looking for per our standard process. The $500+ payment made reflects the scope of work approved during that consultation - for example, we confirm number of copies, enhancement services, etc. Additionally, since we offer no obligation quotes, we only require payments when a project is approved by you for next steps.
We understand how important cost transparency is, which is why we take time during each consultation to explain available options. We offer a wide range of choices to suit different needs and budgets - ultimately, the final cost depends on what each client chooses to include.
We hope this helps clear things up and thank you for your business.
Warmly,
The EverPresent Team
