“I uploaded the photos on my laptop. It worked perfectly. I downloaded the photos so that I have easy access to look at them whenever Inwant to.
Susan Ledwith”
Hi Susan,
Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’re having trouble with the flash drive not showing up on your laptop. We will go ahead and send a replacement USB and let you know as soon as it's ready for pickup.
In the meantime, please review your archive in our app at app.everpresent.com so you can at least enjoy your archive and share them with others, as needed.
We appreciate your patience and look forward to helping you get this sorted out! We will be in touch.
Warm regards,
The EverPresent Team
“Cleaning out my parent's attic, we came across some films from my great grandfather. The films were in a cardboard box stored in the attic for over 50 years. We were not sure what to expect, but took them to Everpresent. The results were more than we could have ever imagined. My 81 year old mother was able to see film of herself as a toddler with her parents.
The best Mom's day gift!
Thank you Everpresent!”
“I love using Everpresent! Every digitization project I've done with them, from glass lantern slides to cassette tapes, has been seamless and stress-free. The results are always pristine. And I know my stuff is in good hands while it's with Everpresent. I always recommend them to others looking to digitize VHS tapes, cassettes, negatives, and more.”
“Everpresent was meticulous in communication and doing what they promised. Unfortunately my tapes were old and didn't digitize as well as I'd hoped, but atleast I have them preserved. Thanks EP.”
“Did my due-diligence with several complanies and EverPresent treated my project with the most secure and cost-effective methods. Even though my project consisted of a few 8mm reels, the company was responsive and kept me updated all through the process. The price was fair and the end product is excellent. I saw a big difference in the quality of movie produced compared to playing the reel through a projector. I am very happy with the end product and now have memories for future generations. Thank you!!”
“Hilary has been wonderful to work with for all my many projects. She provides a great level of advice, insight and management. Could not be more pleased with my results for digitizing videos and pictures.”
“We are incredibly pleased with the work EverPresent has done for the National Capital Trolley Museum. Their team handled two important digitization projects for us, and the results have exceeded our expectations in every way.
The first project involved converting a collection of vintage streetcar films into high-quality digital formats. These films are now not only preserved for the future, but they’re also far more accessible for use in promoting the museum and educating the public. The clarity and care with which these fragile materials were treated speaks volumes about EverPresent’s professionalism and expertise.
The second project focused on a unique and historically significant set of photo slides—images of Washington, DC during World War II. EverPresent digitized this collection with remarkable precision, allowing us to transform the images into large-format displays for our new exhibit, Rolling to Victory, which opened on May 24th. These compelling visuals now serve as a centerpiece of the exhibit, and they have made a strong impact on our visitors.
Thanks to EverPresent’s outstanding work, we’re able to share these important pieces of transit and wartime history with a broader audience. Their attention to detail, responsiveness, and commitment to quality make them an ideal partner for any organization with important archival materials. We highly recommend EverPresent to anyone seeking to preserve and bring new life to their historical media.
— National Capital Trolley Museum”
“From my first contact, the team at Everpresent was helpful and efficient in digitizing old slides and videos. I would recommend Everpresent to anyone interest in digitizing photos, slides or videos.”
“for those of us who prefer to do all communication through text and email, this service is not ideal… it seems a phone call is required when there are questions to answer and a discussion to be had. It’s also possible that there will be a language barrier.”
Hi Scarlett,
Thank you for sharing your experience with us. We understand that clear communication is crucial, and we regret any inconvenience caused by the need for phone calls during the process. Our team is equipped to handle discussions via phone or email at the client's request so we apologize for not meeting your communication needs. We're continuously working on ways to enhance our communication methods and will take your insights into consideration as we improve our service.
Thank you for choosing us,
The EverPresent Team
“My wife, Hilary, and I recently worked with designer and project manager, Susan Weiss, to pull together a beautiful 260-page cookbook filled with Hilary's favorite recipes from the 700 she's shared on her food blog HeronEarth.com over the last 14 years. Susan was professional and a delight to work with, and we could not be happier with the finished product. Hilary was overjoyed to be able to share this "labor of love" with friends and family. We can't recommend Everpresent and Susan more highly.”
“I was happy in the care that my VHS was handled but I was disappointed that the VHS was not let to run enough to capture all to go on the USB. Main events were not recorded to USB.”
“Everpresent made it easy to scan my father's old family photos and took good care of returning everything to me in great condition. They kept me informed all through the process.
I chose them over another service because the other one couldn't guarantee that prized photo albums would be returned to their original state.
I am recommending Everpresent to other family members as we try to gather up our family's history.”
“Everything was fine, than the website. Very outdated, flagged for a Trojan virus, and wouldn't even load the files. I had to exclusively work with the app on my phone to download and then re-upload to my Google Drive to see them on my computer.”
