“Absolutely impressed with your quality of work ! My brothers and I couldn’t be happier with the results of what our grandparents did with the 16 mm movies from the fifties and your expertise to make our childhood experiences a reality to share with others generations. Much laughter and joy is the result. Plan on bringing more 16 mm movies to you in the future. Hats off to you and your crew . Outstanding job ! 👍”
“I was very pleased with the outcome of my order. Everpresent kept me informed of the process the whole way. I will continue to use everpresent for future digitizing”
“You failed to put all film footage on each of the 4 thumb drives as I requested multiple times. I stated this for the third time on a live phone call from one of your employees. Each drove only contained one film footage. Unsatisfied”
Hi Matthew,
Thank you for sharing your experience with us. A Manager will follow up separately and review your concerns for a resolution.
Thank you,
Everpresent Team
“Very poor communication and responsiveness. Problem with work product. Unable to deal with less than perfect 8 mm where other shops had no problem in dealing with and communicating with me about risks and options.”
“EverPresent did a fabulous job with my photos, slides and film! Some photos and film was from the 1950’s , they did a great job restoring all of them ! I plan on using EverPresent for the rest of my photos and old slides.”
Hi Janet,
We are sorry to hear you did not find our download only package to be intuitive. We do not see any requests to our App Support so we will send you an email with our App Support form so we can assist you with downloading your files.
Thanks,
The EverPresent Team
“From start to finish the process was very easy. The team member I worked with stayed in touch throughout the process so I always knew where my film was. I would highly recommend the service, even dropping off at a local store near me was a piece of cake.”
“1st of all, your website explained the process very well. I also appreciated the frequent emails with status updates. And finally, I was amazed at the final product. I sent you 4 reels of 85+ year old 8 mm movie reels for digital transfer. I couldn't believe how clear it came out. Color was not washed out at all. It was beautiful.”
“I never thought my 8mm film reels could come out so clear!
The whole process was easy with each step.
Everything was ready when promised and my family was so happy!”
Hi Julie,
Thank you for your response! Based on your project details, there are quality issues we noted in the Quality Letter but our team will be following up with more information to learn more about your concerns.
Thanks,
The EverPresent Team
“I received updates constanty on progress of my journey! The expectation time for final delivery was far sooner than I expected. This company made my purchase an easy process. Super to review years of our life which otherwise my memory fails me on. Most videos are 40 yars old so age and exposure to environment has caused some problems when translated to CD'S. Still have more to change iover n future but have to gear expense to my budget, but you can't always put a cost on memories.”
“This is the best company for digitizing anything. The communication was great. I knew each step of the way, where my project was. I had projector slides from the 1970’s. This company did an amazing job cleaning them off and preserved the photos flawlessly. Thank you !!!!”
“I was very pleased with the transfer of my VHS tapes to a DVD. The process was very quick and I liked the way they keep me informed by email step by step through the processing process. I already recommended them to a friend of mine to get his VHS tapes transferred ASAP. I have a few more tapes that I'm going to have done soon.”
“Everyone at EverPresent is nice, professional, courteous and extremely knowledgeable.
They have always been a pleasure to work with.
They have completed all of the projects I have sent the well ahead of schedule, and always with optimal results.”
Hi Barbara,
Thank you for sharing your experience.
Based on our notes, we completed a film project with you. We're glad the film conversion process felt straightforward on your end. That's exactly what investing in our expertise feels like.
We understand that cost is a factor when it comes to investing in such important projects. We will keep your experience in mind as we continue to improve our services and appreciate the time you took to send your feedback!
Best,
The EverPresent Team
“I'll let you know when I receive it! I've had a tracking number to a package that obviously hasn't been shipped yet. Waiting for a return phone call from gentleman I spoke to earlier today”
Hi Beverly,
Thank you for sharing your experience with us! We apologize on the delay of getting your project mailed out. Our team will be mailing this out today.
Best,
The EverPresent Team
