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EVERPRESENT Reviews

4.6 Rating 2,516 Reviews
89 %
of reviewers recommend EVERPRESENT
4.6
Based on 2,516 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Very good media transfers. Very good communication (maybe excessive!). Two complaints: 1. I was told the job would be finished and ready for pickup on Dec. 20. It was ready for pickup two weeks early. I felt like I was rushed to pick up the job, located at an inconvenient shop. 2. Instead of giving me a deadline to pick up the job before it was sent back to Everpresent, the message simply said I must pick it up 'soon'.
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(Video Conversion) - Posted 6 months ago
Great cervice. Keeps you up to date on the progress of your order.
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(Film Reel Conversion) - Posted 6 months ago
Great service! Everything as promised ahead of schedule.
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(Film Reel Conversion) - Posted 6 months ago
Your team kept me apprised of the progress day by day. I appreciate you.
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(Film Reel Conversion) - Posted 6 months ago
They are very responsive and did a great recovering my photos.
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(Digital Transfers) - Posted 6 months ago
Processing was well done, but I thought pricey!
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(Audio Conversion) - Posted 6 months ago
Brought several autio tape reels of me playing piano and organ in 1965. The customer service at delivery (and again at pickup three weeks later) was exceptional. Everything was explained including options for the final digital product and website option. The pricing was reasonable. I told them I didn't know what, if anything, was on the reels, and they assured me there would be no charge if they were blank. The final files were very good given how old the tapes were. I received several followup emails that were helpful.
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(MA - Newton Headquarters) - Posted 6 months ago
Folks had great consideration to reimburse my shipping when I could not print out their label,and did not charge the full price expected when most of a tape turned out to be empty! Great work.
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(Mail In) - Posted 6 months ago
Amazing results converting over 4200 slides to digital. And a pleasent experience working with them to understand my needs. For so many slides the turn around time was a nice surprise too.
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(NY - Ballston Lake) - Posted 6 months ago
The quality of the videos are great. I don't really like the added music and title. I wasn't planning on sharing, but if I were I wouldn't have been able to share everything. The VHS video was the only thing on the app. The film videos were not added on to the app. I highly recommend getting the USB drive. The project was done quickly and thoroughly. If I come across more film, I will use Everpresent again.
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Posted 6 months ago
I had tapes put onto a flash drive and enjoyed the quality and notifications about the corrupted tapes.
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(MA - Natick) - Posted 7 months ago
Conversion of two 40-year-old VHS tapes to digital format by Everpresent was immaculate. Both the images and sound were perfect. I am just surprised that my VHS tapes survived for so many years. Nice memories brought back. Thank you Everpresent! John Hamawi, a very satifies customer.
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(Video Conversion) - Posted 7 months ago
Great service! Kept me informed every step of the way! Very easy to work with!
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Posted 7 months ago
I had some old (about 50 year old) super 8 reals converted and put on a thumb drive. I am sooooo impressed with EverPresent! They finished the job ahead of the expected scheduled time and everything was beautifully done and professional finished. I recieved my old reels back in wonderfully packaged form. And, when I had questions, a real person came online and helped me. This has truly been one of the best professional experiences that I have ever encountered. I just can't even say enough good stuff. Wonderful! If I could give 10-stars, I would.
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Posted 7 months ago
Absolutely in love with the outcome!
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Posted 7 months ago
My project was completed as they said it would. I had updates as the project was being worked on. Very happy with the completed project.
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(Video Conversion) - Posted 7 months ago
Picked up my CD in Darien and it sounds great! I feel much better knowing that I don’t have to keep playing the tape I converted into a CD which would have broken on me eventually.
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Posted 7 months ago
Was pleased when my work was completed so quickly and well before the quoted time. Thank you
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Posted 7 months ago
They took good care of the old precious videos of the first 20 years of my daughter’s life. The quality isn’t great because they were old and somewhat degraded but it’s a pleasure watching them.
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(NJ - Hoboken) - Posted 7 months ago
The digital images of my scrapbook pages were great and they handled the book well. The 3D embellishments were captured (although flat looking in the image). My two issue were: 1) the cost of shipping makes future digitization out of the question at $45 an album. 2) I specifically said to not scan the individual pictures that were in several pockets. They did this -costing me $15, but also making me question if specific instructions would be followed. Why have a pre-project meeting if they don’t actually pass the info on.
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Posted 7 months ago
EVERPRESENT is rated 4.6 based on 2,516 reviews