EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.61

4.6 Rating 2,111 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,111 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 1st July 2021

Amanda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service start to finish. And we were kept fully informed along the way. Memories restored and now preserved for our children and grandchildren.”

Helpful Report

(PA - Philadelphia) - Posted 3 months ago

“I would not recommend this company. I have to say that I am disappointed in the quality of the finished product. I was promised that the upgrade would significantly improve the final digital images. It seems worse than the 8mm and CD of the original film. The cost was more than I wanted, but the salesperson said I would love the final product. They missed the mark!”

Helpful Report

(Mail In) - Posted 3 months ago

“My expectations were pretty high and yet they were exceeded. I have shared many of the films I had digitized and have greatly enhanced my family history. Being a history teacher, I have been able to use many of the clips in class. I am very happy with EverPresent. I would highly recommend them to digitize other families films.”

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(NY - Delmar) - Posted 3 months ago

“Had some 8-mm film digitized, this was nice, but should have chosen a higher resolution for a sharper image.”

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(MA - Northborough) - Posted 3 months ago

“I'm very happy with the service and results I received from Everpresent. I spent years looking at several trays of slides considering low end slide scanners that promised digital images of "adequate quality to be displayed on a computer screen". I'm so happy that for roughly the same cost I received professionally prepared and scanned images. I also appreciated the regular communication with updates starting when Everpresent received my order though delivery. A top notch service beginning to end. Thanks!”

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(MA - Boston/Back Bay) - Posted 3 months ago

“Great customer service, timely delivery of finished project. It was great to see there's a process to move old videos to digital.”

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(MA - Northborough) - Posted 3 months ago

“Very professional and always a great end product.”

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(RI - Narragansett) - Posted 4 months ago

“I had 4 VHS tapes copied to DVDs. The video quality of the transcription was outstanding!”

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(NJ - Red Bank) - Posted 4 months ago

“I am so happy with the work that EVERPRESENT did for us. They were able to put our childhood memories from the 60s onto a thumb drive! It was the best gift anyone of us could have ever imagined - to relive our childhood now that our parents ar no longer with us.”

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(NH - Manchester) - Posted 4 months ago

“Very satisfied with the personal service and results in digitizing a boat load of old slides. Would recommend Ever-present for such projects.”

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(NY - Red Hook) - Posted 4 months ago

“EverPresent delivered on my vhs tapes by converting them to digital. Very pleased with the work they did.”

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(NY - Delmar) - Posted 4 months ago

“Excellent work and very professional.”

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(NH - Manchester) - Posted 4 months ago

“I found my old wedding video and a video from when my son was born. It was in VHS form. I sent them to Everpresent and they put them on a thumb drive and digitalized them for me. What a great job. So many memories came to life again.”

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(RI - Providence) - Posted 4 months ago

“your company is OUTSTANDING!!!!! People are extremely helpful and friendly.”

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(NJ - Morris Plains) - Posted 4 months ago

“It was so easy to hand over photos and videos to the team... and now hold those memories in the palm of my hand with the app! Enjoyed working with several folks - Ariel was lovely.”

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(MA - Newton Headquarters) - Posted 4 months ago

“Great experience to have all your lifetime memories on a flash drive. Happy and very satisfied with the outcome however at the expensive price tag it would of been nice to have 2 flash drives just incase something happened to one of them”

Helpful Report

(MA - Dartmouth) - Posted 4 months ago

“Quality was excellent. Service and progress information provided was also excellent. Would highly recommend this to anybody. Two month accessibility to the videos is also an excellent feature. One teeny, tiny mistake was a finger check on a date. What should have been 1996 was written as 1006. It was easily corrected by renaming the file. That’s it, great job! I’m highly satisfied and will definitely use you for my next project, if I ever decide to do one. Thank you, Bob.”

Helpful Report

(NJ - Highland Park) - Posted 4 months ago

“Very happy with the service. Whole process was smooth”

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(MA - Newton Headquarters) - Posted 4 months ago

“I had 22 year-old CT Scans on the original large film sheets. In order for them to be examined, i needed to have them digitized. Your team was able to do this and the end-products allowed the radiologists to review my records and make some health determinations. The end result was invaluable to me. Kudos”

Helpful Report

(Mail In) - Posted 4 months ago

“My experience with Everpresent was excellent! I found Everpresent searching online for a service that could reliably convert my old film reels — some of them over 70 years old! I had some concerns about sending them in, worried that they might get lost or damaged, or the quality of the reproduction would be poor. I took the plunge, (after being assured by the customer service rep) and it all worked out well! I worked with a customer service rep named Caris who did an excellent job informing me upfront and keeping me posted on the progress of my order. Bottom line is that Everpresent delivered ahead of schedule and the quality of the digitized movies was outstanding. My reels were promptly returned in the same condition and the price was fair and as expected. I will definitely use Everpresent again. My only issue with the service was that it was not easy to reconnect with your service rep directly by phone as you need to call into a central switchboard and be transferred. This takes time and can be a little frustrating as she was frequently on another line. I ultimately found that the most effective way to communicate was via email and this ended up being fine and efficient once I made up my mind to proceed with the project.”

Helpful Report

(CT - Darien) - Posted 4 months ago

EVERPRESENT is rated 4.6 based on 2,111 reviews