EVERPRESENT Reviews

4.6 Rating 2,111 Reviews
89 %
of reviewers recommend EVERPRESENT
4.6
Based on 2,111 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Tell us how EVERPRESENT made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I am so happy I found EVERPRESENT when I decided to have videos I have had for over 20 years on VHS tapes converted to DVD and digital! The care and precision EVERPRESENT takes in the conversion is truly amazing and even heartwarming. They keep me informed through every step of the process. The final result is so perfect! It is like I am seeing it in the original - even better!! And the cost is very low. And so convenient. I highly recommend EVERPRESENT!
Helpful Report
(NJ - Waldwick) - Posted 4 months ago
I am very pleased with Everpresent. They deliverd a quality product at a reasonable price and answered all of my questions honestly. I would definitely recommend them to anyone looking to digitize old photos or movies.
Helpful Report
(NY - Poughkeepsie) - Posted 4 months ago
I asked EverPresent to scan several 4x5 black and white negatives taken by by recently deceased daughter. I asked for high resolution which I didn’t really need to make prints but the extra cost was negligible so I decided it was worth it. Turnaround time was quick and the download process was easy. EverPresent provided finished files (not negatives) which made spotting and scratch removal easy.
EVERPRESENT 5 star review on 2nd February 2024
Helpful Report
(MA - Falmouth) - Posted 4 months ago
Pick up and retrieval procedures worked very well. Quality of work (8mm film to digital) was excellent. Thanks for a great job!
Helpful Report
(PA - Harrisburg) - Posted 4 months ago
I have to say that this is the first time that I literally was looking forward to giving a review for a company. From the moment I called EverPresent I was beyond impressed with the customer service and the attention to detail, all the way through the process. I was updated almost weekly on what was happening with my order and finally at the end I was emailed and I was called and told that the order was ready. My order came out perfect and I would recommend your company to everyone. Your customer service is impeccable. Thank you again for preserving my memories!! Julie Jacobs, Braintree, MA.
Helpful Report
(MA - Braintree) - Posted 4 months ago
Ohhh My Mom loved them. New she can view the videos in the back room and reminisce. I have another bag of tapes I will be sending in for digitizing.
Helpful Report
(PA - York) - Posted 4 months ago
Your service is terrific, but my video came back wobbly.
Helpful Report
Posted 4 months ago
Great coomunication and work from start to finish.
Helpful Report
(Mail In) - Posted 4 months ago
Very disappointed in the lack of communication. I have reached out by telephone and by email multiple times and never get a response back. I am trying to find out how to access my files from your website. I have already paid for this service but have never received instructions on how to access it. I hope this message gets forwarded to your CEO. I would think he/she would be exceedingly disappointed.
Helpful Report
Posted 4 months ago
Great customer service made it very easy
Helpful Report
Posted 4 months ago
Very happy with EverPresent!
Helpful Report
Posted 4 months ago
Very good work , like web sight , sent e-mail on progress of job
Helpful Report
Posted 4 months ago
Ever-present did an amazing job with the pictures we sent…some dating back to the 1900s. Id highly recommend them.
Helpful Report
Posted 4 months ago
The process went very well. Very nice person at the drop off site reassured me that EVERPRESENT is a reputable company that does quality work. The final transfers from VHS and 8mm film to USB came out very well considering the age of both items. My family and I are very happy to have the memories preserved.
Helpful Report
Posted 4 months ago
Very expensive considering they only digitised 4 photos. Now I have to print them myself! All I wanted was 4 prints from 4 antique negatives. Otherwise very nice group.
Helpful Report
Posted 4 months ago
Great communication through the process of transferring my 8mm films to digital.
Helpful Report
Posted 4 months ago
For a tape that was 44 years old, you did a Good job. Bill
Helpful Report
Posted 4 months ago
excellent quality work, excellent customer service, very professional, thank-you EverPresent!
Helpful Report
Posted 4 months ago
Great service and very happy with the results. Very professional and easy process.
Helpful Report
Posted 4 months ago
Terrific service I am glad I had my negs digitized it’s amazing money well spent thanks
Helpful Report
Posted 4 months ago
EVERPRESENT is rated 4.6 based on 2,111 reviews