I'm quite pleased with my experience with EverPresent. On the phone, Jhasfer was most polite and gracious, and we arrived at a price I could live with. I should say that the material I entrusted to them was a one-of-a-kind 7" reel of music recorded in November 1967, which makes it an artifact nearly a half-century old. II had only muted hopes for what EverPresent would be able to do, because I know the lifespan of acetate tape, but the results were more than listenable, the job was accomplished quickly, I could pick up the tape locally, and I now have a 60-day link I can share with fellow enthusiasts. I had to take a little time in negotiating their app on the site before I could access the music in digital form, but eventually I could do it. I would recommend them!