EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.60

4.6 Rating 2,068 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,068 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 2nd February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everpresent has great people who care about your precious memories and do everything they can to produce a professional end product. We brought 20 tapes in, picked those up when finished snd dropped off 19 more. Cant wsit to see those too.”

Helpful Report

(MA - Newton Headquarters) - Posted 1 month ago

“I came to Everpresent to have 2 casette tapes converted to cd's with breaks in the tracks so I could access a desired track quickly. The first cd's that were done did not have the requested track breaks and I was having trouble getting help to re-do the discs correctly. That was before I called yet again and Brady Richter answered the phone, fortunately for me. He patiently listened to my frustrating story and said he would look into it and get back to me. And he did, and very quickly. He had the discs done correctly and they are perfect! Brady made me feel comfortable from our first conversation and I could never thank him enough for his patience and respect, and his willingness to look into my situation and make it right. If the end product is evidence of the quality that Everpresent can produce, Brady Richter is an example of a great team member that every organization needs at it's core to be successful. Again, cannot thank him enough. David Haley”

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Posted 2 months ago

“I've used Everpresent twice, to digitize some family films in 16mm and Super8 - every step was a pleasure, and the result as good as could be expected, given the overexposure on one of the original reels.”

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(MA - Northampton) - Posted 2 months ago

“The safety of my original videos was perfect, the transfer to a thumb drive was perfect, and it was all done in a very quick time. My only issue was that they took the second payment from my bank account without notifying me first. Because they had my bank information from the first payment, they automatically took the second one. As it turned out, I was overdrawn with my bank because I needed a minute to move money into the appropriate account.”

Helpful Report

(Mail In) - Posted 2 months ago

“Extremely professional staff who fully understood the importance to us of the album contents that we wanted to organize and turn into a book that we could share with our family. The quality of the scans - including 3d items and large format - was excellent. Susan, our designer, did a beautiful job with the layout of pages and created an amazing cover. We are so pleased with the result. Thank you EverPresent!”

Helpful Report

Posted 2 months ago

“I had a great experience with EverPresent! Designer Susan made the process of gathering and scanning 1000’s of photographs from my albums easy and stress-free. The final family album she designed is stunning and so special to me and my children. I will definitely use EverPresent for my next project and highly recommend their services.”

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Posted 2 months ago

“Very happy with the service from everpresent.”

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(NJ - Highland Park) - Posted 2 months ago

“I am very pleased with the work they did. I was very impressed on how they kept me informed and answered all my questions . Excellent customer service. Sincerely, Lydia King Marquez”

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(MA - Newton Headquarters) - Posted 2 months ago

“We engaged Everpresent to create a video from picutres for our daughter's 30th birthday. Anna and Ariel were responsive, walked us through the process, and created an extraordinary product. We supplied the piictures and thier organization. The video has music (we selected) and a few speaking videos (that we supplied). Everpresent put it all together. The result was much better than we initially imagined, in large part due to the efforts of Everpresent. I would recommend their services for anyone desiring to cereate a similar product.”

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(MA - Newton Headquarters) - Posted 2 months ago

“I never knew your business existed, I'm going to pass this info to others Excellent job and customer service”

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(PA - Kingston) - Posted 2 months ago

“EVERPRESENT did everything I asked them to. Their work was very professional and I was pleased. Thank you Bob Bevill”

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(Mail In) - Posted 2 months ago

“I was very pleased with the conversion of my old reel-to-reel tape to digital file format. I have a few more tapes that I will be sending in for conversion.”

Helpful Report

(Mail In) - Posted 2 months ago

“Good communications every step of the process. Once you sign up and send your photos the price gets to much more than $.89 a photo, more like $1.51/photo.”

Helpful Report

(NY - Ballston Lake) - Posted 2 months ago

“Not overly impressed with the quality. No improvements such as clarity of photos were made. I paid extra $$$ for the upgrades, improvements but that did not occur. The audio was awful, distorted. The film, no better. But most disappointing were the slides. I was getting a better quality with my Kodak slide converter, though at a slower pace because it only does one slide at a time manually. Also, I sent a photo to my sister from the thumb drive you provided. Her iPhone made better improvements to the picture, the faces were much clearer. Very disappointed that it only seems that your company simply scanned and did no quality improvements at all. Will not recommend your company to anyone.”

Helpful Report

(NH/MA - Salem) - Posted 2 months ago

“I had an old negative and they reproduced it to digital perfectly.”

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(Mail In) - Posted 2 months ago

“They did a good job making a DVD from an old vhs movie. They constantly kept me apprised of each step. It was easy dropping off the vhs and picking up the finished DVD at a local retailer”

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(NY - Bronx) - Posted 2 months ago

“Good product, excellent service”

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(RI - Narragansett) - Posted 2 months ago

“Excellent service start to finish. And we were kept fully informed along the way. Memories restored and now preserved for our children and grandchildren.”

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(PA - Philadelphia) - Posted 2 months ago

“I would not recommend this company. I have to say that I am disappointed in the quality of the finished product. I was promised that the upgrade would significantly improve the final digital images. It seems worse than the 8mm and CD of the original film. The cost was more than I wanted, but the salesperson said I would love the final product. They missed the mark!”

Helpful Report

(Mail In) - Posted 2 months ago

“My expectations were pretty high and yet they were exceeded. I have shared many of the films I had digitized and have greatly enhanced my family history. Being a history teacher, I have been able to use many of the clips in class. I am very happy with EverPresent. I would highly recommend them to digitize other families films.”

Helpful Report

(NY - Delmar) - Posted 2 months ago

EVERPRESENT is rated 4.6 based on 2,068 reviews