The process has been super easy, from drop off locally to a relatively quick turn-around for the finished product. The porice was very reasonable. I know the original quality wasn't very good and films weren't inchronological order, but still, it was special to see these old movies which brought back mamy memories. The only problem I had was trying to figure out the app and I had some trouble with it on my iPad, although I could get it on my iPhone, which isn't optimal for viewing. I do have some slides I'm considering sending in but will sort them out first in some sort of order. Mostly I am very pleased.