“Thank you for converting two very old cassettes to cds that are family treasures. I didn’t think that Everpresent would be able to retrieve anything from these cassettes, but I was pleasantly surprised. I will be returning to EverPresent to get copies of these two cds, because my large family wants a copy. Thanks again!”
“Everpresent did a fantastic job with taking my very old cassette vidoes and transferring them to digital. Great communication by them and very happy with the outcome!”
“The 8 mm reels were clearly labeled for correct and chronological order and the first one was from 1970 and the 1959 and 1958 and now they are all spliced together in a chaotic order. Plus. 3 of the reels were not digitized but sent back with no explanation
Very poor service!!!”
“I have numerous phone calls that have gone unanswered as well as an email. I am trying to contact somebody about the quality of my photos and nobody is responding to me. I am very disappointed with the lack of communication. I am going to keep trying.”
“Both a family member and myself called and reached out about downloading issues.
The person we spoke to was very inexperienced and had no comprehension of what we were trying to achieve Hard to understand what was being said. If in future we need, we will use another company”
“I had a cassette restored from 40+ years ago. It’s still very difficult to make out the conversation from the original interview, I can at least tell it is my grandmother’s voice and I can now make out some of the conversation. The recording is better than before with less static noise. However, videos Ever Present restored for us in the past from VHS tapes were of very high quality.”
“Everpresent was there in my time of need...Dad passed away and I was planning his celebration of life in Seattle from my home in New York with siblings in Canada and Southern California. Lots of moving targets. The Everpresent team was quick to respond, kept me updated with details and timing along the way. It was a smooth process and my siblings and I were very happy with the end product. A great team and a great experience!”
Hi Kristin,
Thank you for trusting us with such important memories of your dad. We’re honored we could help make the process a little easier during such an emotional and busy time. We’re so glad you and your siblings were able to enjoy the photos together.
Best, EverPresent
Hi James,
Thank you so much for your kind words! We’re honored to be trusted with your priceless memories and truly appreciate you taking the time to share your experience.
“Photos were not delivered on the time that was promised. And since it was a memorial service it kind of mattered. I’m sure they are fine for normal stuff that you have no time deadline, but if you have a time deadline do not use.”
We're sorry. We missed the deadline for your memorial service photos, and there's no excuse for that — it mattered, and we let you down when it mattered most. Thank you for telling us; it's a mistake we'll take seriously.
“If you're in need of a company that digitizes, preserves, etc. media memories -- look no further than EverPresent! Outstanding service from drop-off to delivery.
The following associates deserve a special recognition for comporting themselves in a professional manner: Hilary, Debb, Mark, and Gwen. Special shout-out to technician Gwen, for providing a very detailed report as to the quality of film being digitized. Good Job!”
Hi Charles,
Thank you for your lovely review. We’ll be sure to pass along your thanks to Gwen and the team for their deserved recognition!
- EverPresent
