“The team is amazing!
Everyone there is extremely knowledgeable, professional, immediately responsive and wholly committed to producing the highest quality work product.
A pleasure to work with!”
“Kept me informed and up to date on the whole operation. Cleaned up the sound pretty good which was not easy since the the audio tapes were old. I now have a precious part of my family history digitalized and preserved forever.”
“One of the worst transactions I've made. Terrible communications, poor explanation of the process in advance, weak on support, yet always trying to cross sell more services even when you have an active service case. Give them credit, great marketing, I've used another service for years and got sucked in by their slick ads, I didn't pay attention to all of their 1-star customer ratings, just check Yelp. Don't do it. Spent over $2,000, never again.”
“The nature of a digitizing service is that you turn over irreplaceable artifacts to an unknown entity, trusting, before you have any proof, that they'll take good care of your priceless memories. EverPresent has processed our family's history with exquisite professionalism in two separate projects, and we can recommend them without any hesitation whatsoever in handling precious, often fragile, always unique records. We've hesitated to get our family's history digitized; it's a project we've been sneaking up on for decades, gathering the courage to take the risk that someone outside our family will be just as careful as we have been. We finally decided to approach EverPresent, and they did a spectacular job. We'll be trusting them with more projects in the future: they're our digitizing house forever.”
“I was never worried that my precious memories would be lost. They were able to retrieve videos that I thought were gone forever! This company is worth every penny I spent for the project. I had a few repeat communication glitches but they were quickly resolved. Highly recommend!”
“EverPresent did an amazing job preserving my family’s memories. They digitized our old photos, slides, and even 8mm film from the 1950s, and the quality was incredible.
What I appreciated most was their communication — they stayed in touch with me throughout the entire process so I always knew what was happening. The turnaround time was also faster than expected, which helped me meet my holiday goal of sharing these memories with family.
If you’re thinking about preserving old family photos or film, I would absolutely trust EverPresent with your most precious memories.”
“I shopped around a bit and found that Everpresent was the best for for me. Their approach was clear, rational and driven primarily by concern for quality archiving. The results were nothing less than I expected. I'm happy with my choice.”
“Their service is stellar!!! I was nervous with trusting someone with an old video. They made this process easy and we’re very thorough. They were so kind and organized and professional. They answered all of my questions which I had many lol thank you so much for your great service. I recommend them to everyone now🙏🏻 these memories are priceless, and I will have them forever❤️”
“The 2 external drives that I bought were not compatible with my computer system.
That’s very frustrating, it was never stated it would not be compatible with certain computers systems.
I needed to buy a different external drive so I could download the files , I had to buy them from Amazon. And it was Amazon that told me that the external drive I purchased from you would not be compatible with my computer system.
The transfer of the movies and slides were great .
It was wonderful to watch these old movies.
I found additional family movies that I’d like to have your company transfer to an external drive but , I feel like I’d have to go through the same situation again .
Not sure it’s worth it. When I had trouble with my first external drive , it was more or less made me feel like it was my problem.
The transfer of movie was great but the fact I had to buy something else from an external source was expensive and frustrating.
I emailed your company about how I watched the transferred movies once but when I wanted to watch them again I was told the external drive was corrupted. I did not do anything, nor was I given any direction. It was more or less told that it was my problem.
I’m looking for another company to take care of my old movies are transferred them to an external drive.
I really don’t want to do that because your quality was excellent, but the other issues really were not great .
I just wish your company was more committed to calling me back to see what the problem was rather than making it my problem.
Hope you understand my frustration”
