EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,515 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,515 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 13th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I expected better. There was dead air and static in most, if not all, of the dvds. I was under the impression that the static/dead air would be removed making better transitions between different recordings. This was not the case. I spent hours removing the static, adding transitions. After doing so, it only ended up being 3 dvds total and Ever Present charged me for 11 dvds. Such a scam. I waited a month and paid $400 for Everpresent to literally just transfer the recordings to 2 thumbdrives and 11 dvds. The process and expectations could have been explained in a lot more detail. The representative taking the order and the person transferring the data should get on the same page.”

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(CT - Hartford) - Posted 2 months ago

“Excellent customer service. User friendly. Super-easy to use and reasonable. Highly recommended!”

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(MA - Beverly) - Posted 2 months ago

“EVERPRESENT did a wonderful job of digitizing some old 8 mm video tapes from the 1980's and 1990's. It's great to have the memories so available now. A terrific, very attentive, highly responsible company to work with. I never worried about trusting them with my precious tapes. 🙂🙂🙂”

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(MA - Boston/Back Bay) - Posted 2 months ago

“I would highly recommend Everpresent. 5-stars. I had vinyl converted to a digital format. The experience and results were excellent. The web app is easy to use and I was able to download the digital content. The price and options were discussed up front (transparency). The customer service team were professional and responsive to questions. Everpresent also did an audio transfer quality report where they evaluated and reported on the quality of my original vinyl (noise level, recording quality, vinyl surface damage, etc) which was good info to read. Overall grade of Everpresent = A.”

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(Mail In) - Posted 2 months ago

“Great people to work with. Very happy with results.”

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(RI - Narragansett) - Posted 2 months ago

“The film on the reels were over 55 years old. We had no idea what was on them. It brought back memories. I only wish the camera operator (dad) operated the lighting a little better.”

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(PA - York) - Posted 2 months ago

“The video quality is excellent! We're very thankful for EverPresent because our kids get to watch our wedding.”

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(MA - Braintree) - Posted 2 months ago

“great ob, thank you, Henry 5 stars”

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(Mail In) - Posted 2 months ago

“It was very convenient to work with them and they were always professional. Would recommend them.”

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(NH/VT - Lebanon) - Posted 2 months ago

“Terrific work.”

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(MA - Northborough) - Posted 2 months ago

“I had a problem with the site trzing to move mz pictures and got no help”

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(NY - Upper West Side) - Posted 2 months ago

“Thank you very much. You guys did an absolutely awesome job. I really appreciate it and I got some more stuff to send you. Thank you.”

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(Mail In) - Posted 2 months ago

“We have had a terrible experience. We waited 14 weeks to receive our product. We made numerous calls and sent multiple emails, none of which were answered. After 14 weeks a manager called because "found" our product. Kate was very helpful in resolving this, but so much damage had been done it was just too late. Recently I asked about purchasing a USB flash drive. Again, I got a confirmation, but no follow up. The communication with your company is deplorable unless you want payment. I'm still waiting for a call or email regarding a USB drive. It's sad, because I have more tapes but I guess I'll have to look elsewhere.”

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(MD - Ellicott City) - Posted 2 months ago

“The best thing I could have done for my mother. They were able to take a very old record from 1950 that she and her father did some recordings on. The price, turn around time and quality was great but the look on my mothers face when she heard her fathers voice again after 40 years was PRICELESS!!! Thank you so much for bringing a childhood memory of hers back to life.”

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(Mail In) - Posted 2 months ago

“I loved finally getting these old 3D slides into a format where other family members could have copies to share and enjoy them! Great job!”

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(Mail In) - Posted 3 months ago

“In digitizing my 45 year old 10 mm film movie, I really didn’t expect to receive much in terms of quality. However, EVERPRESENT did an excellent job in bringing back wonderful memories.”

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(VA - Manassas) - Posted 3 months ago

“Everything was perfect!”

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(MA - Newton Headquarters) - Posted 3 months ago

“Tapes are old but the price is fixed regardless of the quality of the transfer. In my case the sound quality was so poor on the transfer as to make the digital product almost useless. There is no way to ensure that what you will get is worth the money. You get whatever they produce and have no idea is advance if it will be worth the price.”

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(NH - Portsmouth) - Posted 3 months ago

“I just had ~4700 slides scaned by Everpresent. The process was extremely smooth and every person I dealt with was truly caring and great. I have already recommended them to several coworkers. I won't hesitate to use them again.”

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(RI - Providence) - Posted 3 months ago

“Everpresent did an outstanding job converting my video cassettes. They were very informative throughout the process.”

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(PA - York) - Posted 3 months ago

EVERPRESENT is rated 4.6 based on 2,515 reviews