I've now had 2 batches of 1970's-era 35 mil slides digitized. From a technical standpoint I have been impressed by quality of reproduction not forgetting organization and general QA/QC. For the first batch I was surprised that my slides were categorized as non-standard, meaning higher cost than regular 35 mil slides. Everpresent staff explained the difference and we proceeded. The second batch went through as standard and repeated high quality. Customer service has been good all along but responsiveness could always be improved. Overall I'm rating the service as good and will continue to work with Everpresent in preserving some very important history.