I chose this company because the prices were good (or so I thought) and they seemed to do a good job. I brought my 55 pictures to my local drop off and waited for the phone call that Everpresent received them. The phone call came with the tech telling me I had many more pictures than I sent and quoting me over $200 for the scanning and everything that would need to be done to bring my pictures back to like new. When I told her there were only 55 pictures and most of them just needed to be scanned, she insisted I was wrong. Only 15 needed any special attention. After a few minutes of going back and forth, she said she would check. Came back to tell me yes there was a lot less then she stated but more than the 55 pictures I counted (??) Now she quotes me $140. I was going to ask for my pictures back. She tells me it could be less and the $140 was just an estimate. I gave her the $70 deposit required thinking that it would be corrected later on. It was not. Not only was I charged the full $140 but they did nothing to improve the photos given to them. Their site shows a cracked, faded picture brought back to like new. That is what I was expecting to receive. The scan looked the same as the picture with no improvement. I would not recommend this service. I did not contact them after I received my pictures back. I just don't want anything to do with them again.