When my father passed away, we found a large batch of VHS, cassettes, and reel-to-reel film that had never been digitized. I didn't want this family archive to fall apart over time. I also didn't want to mail this irreplaceable collection, so I specifically wanted a company that would actually collect and deliver everything by hand. EverPresent was fabulous from the beginning, and I could hand off all of my precious memories to them with confidence. They were incredibly communicative throughout the entire process, always telling me exactly what they were doing, how much it would cost, and the details of each item in my collection. It truly was a low-stress and low-maintenance solution, and the final digitized product is amazing. Very happy with my experience!