When I contacted Everpresent I was told I could drop my tape to be digitized off at a store in South Burlington, VT, and I made an appointment to do so. But when I arrived I found the store had gone out of business some time ago, and there was nowhere to drop it off. I got back in contact with Everpresent, and found the only option was to mail them my tape. Once they had it, they did a good, and very prompt, job of transferring the material. But it would seem someone at Everpresent should have known their drop off point had gone out of business long ago, instead of directing me there.