I have had a wonderful experience with Everpresent. One thing I did not understand was that the $40 additional purchase for one year access to your digital files was per tape. I thought it was per year, thus have lost some of the files. I think it needs to be more clear to the consumer that this fee is not a one time deal to preserve your memories. I thought if I paid it once, my tapes were protected for the year.
1 year ago
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