I have to say that this is the first time that I literally was looking forward to giving a review for a company. From the moment I called EverPresent I was beyond impressed with the customer service and the attention to detail, all the way through the process. I was updated almost weekly on what was happening with my order and finally at the end I was emailed and I was called and told that the order was ready. My order came out perfect and I would recommend your company to everyone. Your customer service is impeccable. Thank you again for preserving my memories!! Julie Jacobs, Braintree, MA.