I picked out a few videos and one old super 8 film of my family. I dropped the package off at South Shore Plaza and EverPresent contacted me within a couple of days with a price. My grand children had never seen their grandfather on his television program on HGTV. We only had VHS tapes. They were reproduced on a digital format and my grandkids were able to enjoy the great tv show. All along the way, EverPresent jet me up to date on the progress ad the end product was back earlier than expected. We were very pleased from start to finish finish. Barbara Knox