I was fairly disappointed in the service I got. It was a small job; I had two 8x10 black and white photos that needed to be digitized. I was, though, also checking out Everpresent because I have a trove of old family photos I may want to preserve digitally. The service took a little more than two months and was fairly expensive for a small job. But chiefly I was disappointed in the result. The technicians appear to have stepped up the contrast in the photos. As a result, some of the white areas are now fairly brilliant but the faces (the most important parts of the photos) are mostly darker and detail is lost. Had I been shown a proof, I might have been able to weigh in, but it was not until I picked up the originals that I could appreciate the difference. During the long time I was waiting for this job, I received a number of phone calls and emails, mostly with a pretentious tone. I gave Everpresent two stars mostly because I achieved one of my goals, that of checking out Everpresent for my old family photos. I will be taking those elsewhere.