Dear Everpresent The work and customer service were excellent. They were very understanding when I told them I was trying hard to get a the project done for my grandfather‘s one hundredth birthday party and they managed to get it done and ship it on time, even though I ordered it pretty late. The customer service representatives were always very courteous. I like that they use their own drivers instead of relying on the post office to carry my precious item. But most of all it was so wonderful to know that my grandfather who is 100 years old loved the video from his 80th birthday because they restored A home movie that had my grandmother when she was alive in it and in good spirits. For a little while watching it it felt as though she was with us. Thank you for helping me celebrate with my grandfather and giving him a most precious gift so he can turn it on and see his wife again. The cost of your services is nothing compared to the priceless gift that you were able to restore to give my grandfather And family that moment. To anyone who is considering using Everpresent and is considering the financial cost, they should also consider the value you get of an excellent product, that you cannot put a price tag on for what it will mean to your family and years to come. Thank you. I would use you again and recommend you. Dawn from NJ 2019