I ordered a pair of sandals amongst other items - paid for them - then I received a note from the Global Company - saying that they have refunded the amount for the sandals as they were not in stock. This was May 2020 this year. After sending 6 copies and telephoned on two occasions when they said they would refund it. I got a note telling me that 0.44 pence was being refunded to my card. So I phoned them, only last week 17/11/2020 to ask where the rest was and they said they would do it right away. How soon is right away - I am still waiting for it. 28\11\2020. It has cost me more in time sending 6 emails and three phone calls to them. I live in Spain and they can't recall any paperwork for those buying abroad. That's why I can't be getting .refunded. Glad it was one item and not half a dozen. 5.80 euros I am chasing on principle. Why should they get away with it????????