My order arrived poorly packaged and damaged. Despite sending photos of the box which was open on one side, with toiletries missing from the package, and details of the items including the item codes and a copy of the despatch note, they have repeatedly asked for more information and are not prepared to help me. I have gone round in circles. Out of an order worth over £70, approximately £14 of items were lost in transit. And they will not resolve the issue for me.
2 years ago
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