We ordered 10,000 branded mugs on January 15, 2020 for a conference starting on April 15. The mugs were NOT delivered till the end of May and nearly all the mugs had our message applied crooked. UNBELIEVABLE! They offered a refund of $2,900 out of a $25,000 order instead of offering a full refund claiming the message was within the 5mm allowance. READ THE FINE PRINT. FYI: The job was outsourced to China. I will NEVER use them again! You shouldn't either!
5 years ago
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